Hotel Operations Manager

2 months ago


Sanya, Hainan, China Shangri-La Full time

Shangri-La Boracay Resort and Spa

The resort offers a luxurious and serene haven for vacationers, situated on a hillside in a flourishing nature reserve at the northern tip of Boracay Island. Guests may enjoy 219 rooms, including 36 villas and suites, and a thriving ecosystem of diverse flora and fauna.

Job Summary:

The Service Leader- F&B Coordinator is responsible for assisting the Director of F&B or Asst. DOFB with administrative tasks and ensuring smooth operations of the Food & Beverage Division. This role requires maximizing profits, maintaining food/ beverage/service quality, and ensuring guest satisfaction.

Key Responsibilities:

  • Assist with administrative tasks and ensure smooth operations of the Food & Beverage Division.
  • Maximize profits and maintain food/beverage/service quality.
  • Ensure guest satisfaction through excellent service.
  • Provide support to the Director of F&B or Asst. DOFB as needed.

Requirements:

  • Experience in an international hotel with the same capacity is an advantage.
  • Strong background in F&B Service and Operations is a plus.
  • Self-starter with a strong focus on guest orientation and attention to detail.
  • Oral and written fluency in English and Filipino. Knowledge of other foreign languages is an advantage.
  • Proficient in Microsoft Office applications, including Word, Excel, and PowerPoint.
  • Graduate of Hospitality Management or a related field.

About Shangri-La Boracay Resort and Spa:

Located in the country's premier beach destination, Shangri-La Boracay Resort and Spa is a 10-minute drive from the popular White Beach. The resort offers 350 meters of secluded beach front and a thriving ecosystem of diverse flora and fauna.



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