Hotel Operations Manager
2 weeks ago
Shangri-La Boracay Resort and Spa
The resort offers a luxurious and serene haven for vacationers, situated on a hillside in a flourishing nature reserve at the northern tip of Boracay Island. Guests may enjoy 219 rooms, including 36 villas and suites, and a thriving ecosystem of diverse flora and fauna.
Job Summary:
The Service Leader- F&B Coordinator is responsible for assisting the Director of F&B or Asst. DOFB with administrative tasks and ensuring smooth operations of the Food & Beverage Division. This role requires maximizing profits, maintaining food/ beverage/service quality, and ensuring guest satisfaction.
Key Responsibilities:
- Assist with administrative tasks and ensure smooth operations of the Food & Beverage Division.
- Maximize profits and maintain food/beverage/service quality.
- Ensure guest satisfaction through excellent service.
- Provide support to the Director of F&B or Asst. DOFB as needed.
Requirements:
- Experience in an international hotel with the same capacity is an advantage.
- Strong background in F&B Service and Operations is a plus.
- Self-starter with a strong focus on guest orientation and attention to detail.
- Oral and written fluency in English and Filipino. Knowledge of other foreign languages is an advantage.
- Proficient in Microsoft Office applications, including Word, Excel, and PowerPoint.
- Graduate of Hospitality Management or a related field.
About Shangri-La Boracay Resort and Spa:
Located in the country's premier beach destination, Shangri-La Boracay Resort and Spa is a 10-minute drive from the popular White Beach. The resort offers 350 meters of secluded beach front and a thriving ecosystem of diverse flora and fauna.
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