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Housekeeper - Make Ready Specialist

2 months ago


Sanya, Hainan, China Marriott International Full time

Job Summary

We are seeking a highly skilled Housekeeper - Make Ready Specialist to join our team at Marriott International. As a Housekeeper - Make Ready Specialist, you will be responsible for performing scheduled preventative maintenance in guest rooms, meeting rooms, and/or public spaces. This includes tasks such as flipping mattresses, vacuuming behind and underneath furniture, deep cleaning carpet, touch-up painting, dusting, cleaning bathrooms, and ensuring that all appliances are present in the room and in working order.

Responsibilities

  • Perform preventative maintenance on hotel equipment as required and miscellaneous minor repairs such as tightening loose toilet seats, changing light bulbs, and patching holes in walls.
  • Report any serious maintenance problems, unusual findings, or safety hazards immediately to the manager/supervisor.
  • Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.
  • Follow all company policies and procedures, ensure uniform and personal appearances are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
  • Welcome and acknowledge all guests according to company standards and anticipate and address guests' service needs.
  • Develop and maintain positive working relationships with others, and support team to reach common goals.
  • Ensure adherence to quality expectations and standards.

Requirements

  • Education: High school diploma or equivalent.
  • Related Work Experience: Less than 1-year related work experience.
  • Supervisory Experience: No supervisory experience.
  • License or Certification: None

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.