SAP China iXp Intern
4 weeks ago
About the SAP Internship Experience Program
The SAP Internship Experience Program is a global, paid internship program that provides university students with the opportunity to find purpose in their careers. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development.
Three reasons to intern at SAP
- Culture of collaboration: meet with mentors, make new friends across the globe, and create a thriving personal network.
- Project-driven experience: gain cross-functional skills from our virtual and in-person learning sessions, diverse subject matter experts, and project deliverables.
- Gain visibility: with SAP Internship Experience Program in your title, you'll have a global network of SAP leaders, entrepreneurs, and career development opportunities at your fingertips.
What you'll do
- Serves supporting teams to ensure SLA fulfillment.
- Monitor and dispatch all the incidents reported from customers following rules and takes timely action.
- Document appropriate details of inquiry; provide the required statistics data for supporting teams.
- Cover duties as deemed necessary to achieve and produce a high-quality support.
What you bring
We're looking for someone who takes initiative, perseveres, and stays curious. You like to work on meaningful, innovative projects and are energized by lifelong learning.
- Undergraduates.
- Preferably IT-related majors.
- Must possess excellent communication skills in Mandarin and English.
- Must be with a good attitude to routine work.
- Ability to work in a virtual team environment and be open to change.
- Can work 4-5 days a week for at least 6 months.
Meet your team
It's the first tier to monitor and dispatch the incidents reported from customers, ensure SLAs fulfillment, documents, routes, tracks, escalates as required. Keep alignment with company strategy to delight customers always.
We win with inclusion
SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential.
EOE AA M/F/Vet/Disability
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
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