Technical Product Specialist for Suzhou

1 month ago


Suzhou, Jiangsu, China 789 Mirror Controls (Suzhou) Co., Ltd. Full time
Job Description

We are seeking a highly skilled Technical Product Specialist to join our team in Suzhou, China. As a key member of our product development team, you will be responsible for customer software requirements review and create requirement document, working together with software development and test team during product development, providing local technical support to Sales and Quality team for questions and issues from customer.

About the Role
  • This role will involve engineering background with Bachelor degree or above (Electronics or related) and at least 5 years working experiences.
  • You should be fluent in oral and writing English and Mandarin and have demonstrated experience with multiple product cycles at OEM from quote, development, launch to sustaining.
  • A strong understanding of Automotive quality systems IATF 16949 and ISO 14001, ASPICE and ISO 26262 is also required.
Key Responsibilities
  1. Customer software requirements review and create requirement document
  2. Working together with software development and test team during product development
  3. Providing local technical support to Sales and Quality team for questions and issues from customer
  4. Contribute to product development by determining customer product needs and translating these needs into new product recommendations and specifications
  5. Regular customer visits w/ sales team MCi to support project acquisition
  6. Contribute to development of complex product roadmaps
  7. Develop and maintain ongoing relationships with product and business development teams, external and internal
  8. Review customer requirements, identify and communicate potential issues and provide recommendations that will meet both MCi capability & standards and customers' specifications
  9. Identify and communicate existing and potential design issues both internally and externally
  10. Coordinate product introduction efforts between component suppliers, MCi and the customer
  11. Provide support for developing and presenting technical seminars for customers and sales personnel to promote new MCi products and applications
  12. Provide support for conducting product benchmark and reporting
  13. Provide best in class complex technical support by answering and closing all customer and program management technical support questions related to manufacturing capabilities including: design, fabrication and assembly abilities
Requirements
  • Engineering background with Bachelor degree or above (Electronics or related)
  • At least 5 years working experiences
  • Fluent in oral and writing English and Mandarin
  • Demonstrated experience with multiple product cycles at OEM from quote, development, launch to sustaining
  • Strong understanding of Automotive quality systems IATF 16949 and ISO 14001, ASPICE and ISO 26262
  • Ability to travel on a weekly basis
  • Willingness to travel international/intercontinental
  • Willing to continuously learn new technologies
  • Pro-active team leader
  • Strong communication skills and problem-solving ability
  • Results-oriented
  • Able to work under pressure
  • Solid negotiation skills
  • Good sense of responsibility, initiative and team work
What We Offer
  • A competitive salary range of RMB 300,000 - RMB 400,000 per year depending on experience
  • Ongoing training and professional development opportunities
  • A dynamic and supportive work environment
  • A comprehensive benefits package including social insurance and paid time off


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