Market Operations Specialist

2 weeks ago


Xi'an, Shaanxi, China Ikea Full time

Job Overview:

We are seeking a skilled professional to join our team as a Market Operations Specialist. As a key member of our online community, you will be responsible for managing and operating our online consumer community, responding to customer inquiries, and helping customers find home furnishing solutions.

Key Responsibilities:

  • Manage and operate the online consumer community, ensuring a positive and engaging experience for customers.
  • Respond to customer inquiries in a timely and professional manner, helping to resolve issues and provide solutions.
  • Collaborate with the sales team to provide remote sales support and help customers find home furnishing solutions.
  • Develop and implement effective communication strategies to promote our brand and products.
  • Provide internal communications to keep colleagues informed and engaged.

About Our Team:

We are the voice of IKEA, using words, pictures, and videos to tell the story of our brand and inspire people with our offer. We are passionate about communication and work together to build our brand and drive business results.



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