Senior Technical Solutions Specialist

1 month ago


Amoy, Fujian, China TOMRA Full time

TOMRA Sorting Solutions, a world leader in sensor-based sorting equipment, is seeking a highly skilled Service Engineer to join our team.

About Us

We are a dynamic company with an outstanding product line and customer satisfaction in the sorting industry. Our focus on innovation and quality has earned us a reputation as a trusted partner for customers around the world.

Job Description

The successful candidate will be responsible for ensuring the ultimate customer satisfaction through excellent execution of installation and commissioning of equipment, maintaining equipment in optimal condition, and resolving technical issues promptly.

Main Responsibilities:

  • Install new or modified equipment at customer facilities to ensure full functionality according to specifications.
  • Establish and maintain effective working relationships with customers, internal associates, and management.
  • Provide training for customers in connection with our machines: both hardware and software.
  • Prepare spare-parts lists, reports, and other documents as required.
  • Main working territory will be Thailand, SEA, and some other parts of Asia.

Requirements

To be successful in this role, you should have:

  • A university degree in Electrical, Software, Mechanical engineering or similar.
  • At least 3 years or more of electrical software and mechanical background/customer facing work experience required.
  • Fluent in Thai and English, Chinese will be a strong plus.
  • Excellent communication skills and the ability to deal effectively with customers.
  • Troubleshooting, and follow-up skills.
  • Superior computer and software operating system skills (Microsoft family).
  • A valid driving license with good record.
  • Socially outgoing, ability to handle stress.

What We Offer

In return for your expertise and dedication, we offer a competitive salary range of $80,000 - $110,000 per annum, depending on experience and qualifications. Additionally, you can expect:

  • A comprehensive benefits package, including health insurance, retirement plan, and paid time off.
  • Ongoing professional development and training opportunities.
  • A dynamic and supportive work environment.

How to Apply

If you are a motivated and results-driven individual with a passion for technical solutions, please submit your application by [insert contact information]. We look forward to hearing from you



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