"Housekeeping Department Assistant Lead"
3 weeks ago
Job Summary
The successful candidate will assist the Housekeeping Manager in managing the day-to-day operation of the housekeeping department, focusing on efficient departmental performance and guest satisfaction.
Key Responsibilities
- Support the Housekeeping Manager in implementing and enforcing departmental policies and procedures.
- Train and supervise housekeeping attendants and team leaders to ensure high-quality service delivery.
- Monitor and maintain departmental performance metrics, identifying areas for improvement and implementing corrective actions.
- Collaborate with the Housekeeping Manager to develop and implement strategies to enhance guest satisfaction and loyalty.
Requirements
- Diploma in Hospitality or Tourism Management.
- Minimum 2 years of experience as Assistant Laundry Manager or Laundry Team Leader in a larger operation.
- Strong problem-solving, administrative, and interpersonal skills.
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