Sea Logistics Export Manager

1 month ago


Dongguan, Guangdong, China Kuehne+Nagel Full time
Job Title: Sea Logistics Operational Care Manager, Export

As a key member of our Project Logistics team, you will play a crucial role in delivering customer and operational excellence. Your expertise and skills will be instrumental in optimizing production costs and ensuring high-quality shipment management and export services.

Your Key Responsibilities:
  • Collaborate with Customer Care locations to provide proactive information, knowledge, and solutions to deliver customer satisfaction.
  • Maintain and strengthen operational carrier relationships.
  • Contribute to continuous improvements of processes and controls for lean and cost-efficient processes.
  • Optimize the development of Sea Logistics operational KPIs.
  • Ensure the highest levels of productivity within the organization in collaboration with our Systems and Processes teams.
  • Perform timely and accurate cost/revenue updates, escalating all files that are below the minimum GP threshold as per guidelines to ensure cost awareness and efficiency.
  • Support and resolve claims and disputes.
Your Skills and Experience:
  • Strong leadership skills and knowledge of our market, along with stakeholder management, will be key to your success.
  • You have been selected for this role for your knowledge across our operations, products, and services, and because you possess the key attributes we are looking for.
Why Join Kuehne+Nagel?

We are committed to matching your excitement with a company culture that puts people first. You can expect excellent training programs, a competitive compensation package, tuition reimbursements, employee discounts, and more. We are one of the world's leading logistics companies with offices worldwide. With us, you not only land your next job, but an opportunity for a career.



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