Program Operations Manager, Core Seller Experience

2 weeks ago


Shanghai, Shanghai, China Amazon Information Service (Beijing) Co., Ltd. (Shanghai Branch) Full time
Job Title: Program Operations Manager, Core Seller Experience

Amazon Global Selling is seeking a highly motivated and results-driven Sales Operations Manager to join our central PMO team. As a Program Operations Manager, you will play a critical role in identifying and addressing customer pain-points by working with a cross-functional team to create, execute, and optimize SOPs and support new product/solution launches.

Key Responsibilities:
  • Partner with program/product leaders to develop strategy and set goals to drive product Seller adoption.
  • Work cross-functionally with stakeholders to manage business operations processes, including pipeline/leads management, performance management, and reporting.
  • Utilize data visualization software to manage data and determine target Sellers for new product adoption, conduct forecasting by recognizing past data and trends.
  • Dig into data to reveal new opportunities or uncover drivers of challenges.
Requirements:
  • 5+ years of Microsoft Excel experience.
  • Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field.
  • Experience developing business analytics or equivalent.
  • Experience defining, refining, and implementing sales processes, procedures, and policies or equivalent.
  • Experience using Microsoft Excel to manipulate and analyze data.
Preferred Qualifications:
  • 5+ years of finance, business management, and sales operations experience.
  • Experience working within a high-growth, technology company.
  • Experience with data visualization software or open-source projects.


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