Program Operations Manager

4 weeks ago


Shanghai, Shanghai, China Amazon (Shanghai) International Trading Company Limited Full time

About the Role

Amazon Global Selling is seeking a highly motivated Program Operations Manager to join our Central PMO team. As a key member of the team, you will drive high-impact programs and initiatives to improve Sellers' profitability, growth, and experience.

Key Responsibilities

  • Drive high-impact programs and initiatives to improve Sellers' profitability, growth, and experience
  • Work closely with business teams to collect Seller feedback and drive program improvement
  • Innovate with enhanced data-driven insights and influence cross-functional and global partners for great ideas and products
  • Improve operation and process efficiency

About the Team

We are the Asia Global Selling (AGS) PMO team. We collaborate with AGS business teams to identify key Seller needs and partner with global product teams to develop tools and solutions to improve Seller experience and sustainable growth.

Requirements

  • Experience defining, refining, and implementing sales processes, procedures, and policies or equivalent
  • Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field
  • Experience developing business analytics or equivalent
  • 5+ years of experience in program management and/or operations

Preferred Qualifications

  • 5+ years of finance, business management, and sales operations experience
  • Ability to deal with ambiguity
  • Experience in Seller-facing and knowledge in cross-border shipping industry


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