Global Sales Program Operations Manager

4 weeks ago


Shanghai, Shanghai, China Amazon (Shanghai) International Trading Company Limited Full time

Amazon Global Selling is seeking a highly motivated and experienced Program Operations Manager to join its central PMO team in Shanghai.

Company Overview

As part of Amazon's Global Selling team, you will be responsible for managing the entire life cycle of service providers, from onboarding to becoming top performers. You will also engage with internal stakeholders, Sellers, and service providers to drive the success of both parties.

About the Role

We are looking for a skilled Program Operations Manager who can collaborate with multiple stakeholders and business teams to develop new business initiatives and translate ambition into actions. The ideal candidate should have experience leading delivery of large, cross-functional programs, preferably in Program management and Sales Operations, or other relevant experience.

Key Responsibilities:
  • Manage the entire life cycle of service providers, including onboarding and performance tracking
  • Engage with internal stakeholders, Sellers, and service providers to drive success and growth
  • Collaborate with multiple stakeholders and business teams to develop new business initiatives
Requirements

To succeed in this role, you will need:

  • 8+ years of experience leading delivery of large, cross-functional programs
  • Strong business analysis and functional experience, including requirements gathering and solution deployment
  • In-depth understanding of business processes related to Sales, Marketing, Support, and Operations
  • Impeccable attention to detail and passion for process improvement
  • Proven analytical skills and ability to manage business metrics
  • Exceptional communication and presentation skills in English and Chinese
  • Bachelor's degree in Business, Marketing, Computer Science, or relevant field
Benefits and Salary

This role offers a competitive salary package, including a base salary of $120,000 per annum, plus benefits and bonuses. In addition, you will have the opportunity to work with a dynamic and innovative company that values customer obsession, innovation, and teamwork.



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