Global Sales Operations Lead

19 hours ago


Shanghai, Shanghai, China Amazon (Shanghai) International Trading Company Limited Full time
Overview

Amazon Global Selling, a leading e-commerce platform, is seeking a skilled Senior Program Ops Manager to join its Central PMO team in Shanghai. This dynamic role offers the opportunity to drive results, partner cross-functionally, and develop best-in-class processes.

Key Responsibilities
  • Define the ideal seller experience on supply chain operations for a new fulfillment channel through collaboration with global stakeholder teams.
  • Develop and manage a mechanism to educate sellers and internal teams on operation rules and product/program features.
  • Help Sellers resolve issues through deep dive analysis and provide resolutions.
  • Drive continuous process improvement by identifying key pain points and needs from Seller perspectives.
Requirements
  • Bachelor's degree or equivalent.
  • 5+ years of sales operations or equivalent experience.
  • Experience defining, refining, and implementing sales processes, procedures, and policies.
  • Experience using Microsoft Excel to manipulate and analyze data.
Preferred Qualifications
  • Experience presenting to senior leadership.
  • Experience working within a high-growth, technology company.
Estimated Salary: 250,000 - 350,000 CNY per year

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