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Global Sales Operations Lead
1 month ago
Amazon Global Selling, a leading e-commerce platform, is seeking a skilled Senior Program Ops Manager to join its Central PMO team in Shanghai. This dynamic role offers the opportunity to drive results, partner cross-functionally, and develop best-in-class processes.
Key Responsibilities- Define the ideal seller experience on supply chain operations for a new fulfillment channel through collaboration with global stakeholder teams.
- Develop and manage a mechanism to educate sellers and internal teams on operation rules and product/program features.
- Help Sellers resolve issues through deep dive analysis and provide resolutions.
- Drive continuous process improvement by identifying key pain points and needs from Seller perspectives.
- Bachelor's degree or equivalent.
- 5+ years of sales operations or equivalent experience.
- Experience defining, refining, and implementing sales processes, procedures, and policies.
- Experience using Microsoft Excel to manipulate and analyze data.
- Experience presenting to senior leadership.
- Experience working within a high-growth, technology company.
