Customer Quality Assurance Manager

2 weeks ago


Nanjing, Jiangsu, China Danfoss Full time
Job Responsibilities

The ideal candidate will be responsible for ensuring the highest quality standards in our power electronic products. This includes taking ownership of quality issues from customers, leading the failure analysis team, and implementing effective claim management processes.

Key responsibilities include:

  • Investigating and resolving quality issues with customers
  • Leading the failure analysis team to identify root causes of product failures
  • Developing and implementing effective claim management processes to ensure timely and efficient resolution of customer complaints
  • Collaborating with cross-functional teams to improve product quality and reduce failures
  • Communicating critical quality issues with headquarters and sister companies
  • Developing technical proposals to eliminate product failures and improve product quality
Background & Skills

The ideal candidate will possess a strong background in power electronics and a proven track record of success in quality assurance. Key skills include:

  • University degree in power electronics or a related field
  • At least 5 years of experience in power electronic applications or failure analysis
  • Good knowledge of power electronic devices such as IGBT, MOSFET, thyristor, and diode
  • Experience in team leading and cross-functional collaboration
  • Good communication and presentation skills
  • Fluent in English and Mandarin Chinese
  • Experience with test equipment such as oscilloscope, microscope, and curve tracer
About Semikron Danfoss

Semikron Danfoss is a leading provider of power electronic solutions. We are committed to innovation and excellence, and we strive to create an inclusive workplace where people of all backgrounds are valued and respected. We offer a wide range of development opportunities and prioritize the health and well-being of our employees. Our corporate culture is built on trust, commitment, and teamwork, and we are looking for talented individuals who share our values.



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