Service Technician

4 weeks ago


Beijing, Beijing, China Cummins Inc. Full time
Job Summary

We are seeking a skilled Service Technician to join our team at Cummins Inc. As a Service Technician, you will be responsible for diagnosing and repairing complex issues with generators and components at customer sites.

Key Responsibilities
  • Diagnose and repair complex issues with generators and components at customer sites
  • Establish and maintain productive customer relationships
  • Apply specialized tools and follow documented procedures to diagnose and complete repairs
  • Perform preventative maintenance activities on power generation products
  • Escalate unresolved issues to product specialists or supervisor
  • Coach and develop technicians and/or apprentices
  • Complete required documentation, such as service worksheets and timesheets
  • Maintain service vehicle and tools for cleanliness and proper operation
  • Ensure adherence to all relevant Health Safety & Environmental policies
Requirements
  • Valid driver's license
  • Current relevant electrical certification
  • Experience with high-pressure/low-pressure systems
  • Customer service experience
  • Experience providing technical guidance and coaching to junior technicians
Preferred Qualifications
  • Apprenticeship certification as a generator/electrician technician
  • Relevant technical certifications from recognized institutions
  • Experience with Cummins products and/or repair of those products

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