Wellness and Recreation Supervisor
2 months ago
Job Summary
The Spa & Fitness Center Manager will be responsible for the efficient operation of the department, aligning with Hyatt Hotels Corporation's Corporate Strategic Priorities, while meeting employee, guest, and owner expectations.
Key Responsibilities
- Provide hands-on support and guidance to ensure services meet approved Spa brand standards of performance and sequences of service.
- Ensure discerning guests feel their every need is anticipated, creating a relationship with the spa, not just a visit.
- Collaborate with the team to deliver exceptional guest experiences, driving loyalty and retention.
- Develop and implement strategies to enhance the spa and fitness center offerings, driving revenue growth and profitability.
- Manage and maintain high-quality standards, ensuring compliance with Hyatt's quality and safety protocols.
Requirements
- University Degree or Diploma in Spa Management and/or Hospitality/Tourism Management.
- Minimum 2 years of work experience as Assistant Spa Manager.
- Aesthetic qualification in treatments and training is highly desirable.
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