Airport Operations Manager

4 weeks ago


Guangzhou, Guangdong, China Cathay Pacific Airways Limited Full time
About Cathay Pacific Airways Limited

We are a world-class airline that strives to deliver exceptional service to our customers. As a leading carrier, we offer a diverse range of career opportunities in various fields, including customer service, operations, and management.

Job Summary

We are seeking a highly motivated and experienced Airport Lead to join our team. The successful candidate will be responsible for supervising and supporting daily team member functions to ensure smooth and efficient operations during the operational shift, while adhering to established safety and security standards.

Key Responsibilities
  • Execute corporate safety, security, and quality policies to ensure compliance with regulatory requirements and quality standards.
  • Achieve operational integrity with zero safety defects and security infringements.
  • Support local airport management to identify and mitigate personal, safety, and security risks in the workplace.
  • Supervise and support Ground Handling Agent teams dedicated to Cathay flight operations to achieve operational excellence.
  • Assist in implementing innovative ideas and striving to improve airport operations.
  • Conduct regular Quality Control checks on station performance and provide service by suppliers as required.
  • Conduct flight briefings as required.
  • Will be willing to take up extra responsibilities and work shift duties.
Requirements
  • Post-secondary school education is desirable.
  • Good command of written and spoken English is mandatory, with the local language being an advantage.
  • 1-2 years solid Customer Service experience, preferably in airlines or airport services.
  • Ability to work independently with good decision-making skills.
  • Self-motivated and committed leader who enjoys teamwork.
  • Strong customer service mentality with strong interpersonal skills.
  • Good technical knowledge and capability to perform each airport job function.
  • Good understanding of Company policies and international regulatory procedures.
About Us

Cathay Pacific Airways Limited is an Equal Opportunities Employer. We are committed to providing a diverse and inclusive work environment. If you are a motivated and experienced professional looking for a new challenge, please submit your application.



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