Assistant Manager
2 weeks ago
About Four Seasons:
At Four Seasons, we're committed to delivering exceptional guest experiences through a world-class employee experience and company culture. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.
About the Role:
We're seeking a highly motivated and organized Assistant Manager to join our Rooms Division team. As an Assistant Manager, you'll be responsible for managing staff, training, and ensuring the smooth operation of our front-of-house and back-of-house departments.
Key Responsibilities:
- Coordinate arrivals, departures, and billing requirements
- Block rooms for arrivals and ensure any discrepancies are resolved
- Review daily arrivals to ensure proper handling of Special Attention Guests, Return Guests, and Groups
- Supervise staff and train on different roles and responsibilities
- Take action in matters related to guest and employee safety and well-being
Requirements:
- College graduate or certificate
- Good communication skills
- Intermediate English ability
- Mandarin speaking is a must, and work authorization in China is required
- At least 2 times of more than 3 months' internships
What We Offer:
- Competitive salary, wages, and comprehensive benefits package
- Excellent training and development opportunities
- Complimentary accommodation at other Four Seasons hotels and resorts
- Complimentary dry cleaning for employee uniforms
- Complimentary employee meals
- Variety of staff activities and celebrations
Schedule & Hours:
- 40 working hours per week
- Willing to take flexible shifts arrangement based on work requirements
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