Product Experience Manager

2 weeks ago

Shanghai, Shanghai, China International Flavors & Fragrances Full time
About the Role

We are seeking a highly skilled Product Experience Manager to join our team at International Flavors & Fragrances. As a key member of our organization, you will be responsible for driving regional sales by implementing research designs and effectively managing resources to ensure we create optimal products people love.

Key Responsibilities
  • Proactively identify current gaps and opportunities in PX capabilities and insights in China, based on competitive analysis, IFF commercial strategy and key customer needs.
  • Manage PX China team including talent management, in alignment with PX Regional Director.
  • Drive the pilots of new PX capabilities in China.
  • Harvest, funnel and disseminate knowledge and insights from both internal and external sources across functions and regions, beyond China.
  • Be the ambassador of internal and external recognition of IFF expertise in sensory, consumer and cognitive science.
  • Work in close collaboration with Sales partners and Category Marketing to identify how PX can impact business performance.
  • Influence the generation of high business impact projects for top 20 customers in China.
  • Proactively screen project pipeline, screen/challenge reactive requests for support, manage competing priorities, engage with stakeholders to align on the approach and allocate resources accordingly.
  • For most important strategic projects: drive/execute personally sensory, consumer or cognitive science research, ensuring the generation of actionable and valuable insights guiding product design, formulation and development in close collaboration with technical partners.
Requirements
  • High level of expertise in qualitative and quantitative methodologies, and related data analysis.
  • Strategic thinking, learning agility and drive for results, creativity, problem solving and strong business acumen.
  • Strong people skills and an effective team player and coaching skills.
  • Influencing and networking skills.
  • Ability to craft a compelling story driven by data to deliver insights.
  • Demonstrating inclusive leadership within cross-functional teams.
  • Able to work autonomously with minimal supervision by manager.
  • Excellent written and verbal communication skills in Mandarin and English.
Culture Principles

We value the diverse mosaic of our employees and strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work. We believe that your uniqueness unleashes our potential.

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