Housekeeping Team Supervisor

2 months ago


Sanya, Hainan, China Hyatt Corporation Full time

Job Summary

As a Housekeeping Team Supervisor at Grand Hyatt Sanya Haitang Bay, you will be responsible for delivering exceptional guest service and ensuring that all company minimum brand standards have been implemented. Your role will involve handling guest and internal customer complaints and inquiries in a courteous and efficient manner, working closely with other associates to provide a seamless experience for our guests.

Key Responsibilities:

  • Deliver the brand promise and provide exceptional guest service at all times.
  • Handle all guest and internal customer complaints and inquiries in a courteous and efficient manner.
  • Ensure that all company minimum brand standards have been implemented.
  • Work closely with other associates to provide a seamless experience for our guests.

Requirements:

  • Basic oral English skills.
  • Ability to work in a fast-paced environment.
  • Excellent communication and problem-solving skills.

What We Offer:

  • A competitive salary and benefits package.
  • The opportunity to work with a dynamic and global brand.
  • Ongoing training and development opportunities.


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