Infrastructure Engineer

4 weeks ago


Shanghai, Shanghai, China Microsoft Full time

Company Overview

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MICROSOFT AI is a leading innovator in the field of artificial intelligence, dedicated to empowering businesses and individuals with cutting-edge technology. Our team is comprised of talented professionals who collaborate closely with service owner teams worldwide to ensure seamless production service operation.

Salary

We offer an estimated salary of $120,000 per annum, commensurate with experience.

Job Description

The Live Site Engineering team in Microsoft AI is responsible for ensuring the high availability and performance of our services, which include Bing Search, Ads, Maps, and Edge browser, among others. As an Infrastructure Engineer, you will have the opportunity to work on cutting-edge technology and solutions, serving hundreds of millions of users worldwide.

Key Responsibilities:

  • Collaborate with service owners to assess Business Continuity Planning (BCP) states and analyze potential impacts resulting from data center or deployment unit losses.
  • Engage in disaster recovery drills to evaluate service impacts, recovery processes, and identify areas for enhancement.
  • Monitor and track service metrics for Microsoft AI across global data centers.
  • Contribute to internal service development focused on enhancing service quality monitoring, debugging capabilities, and conducting status audits.

Required Skills and Qualifications:

  • Bachelor's Degree in Computer Science or related technical field AND 1+ year(s) technical engineering experience in infrastructure, networking administration/support.
  • OR Master's Degree in Computer Science or related technical field with proven experience in infrastructure, networking administration/support.
  • OR equivalent experience.
  • Dedication to acquiring a deep understanding of data center infrastructure and network administration tasks, incident resolutions to enhance system, platform, and network operations.
  • Foundational understanding of distributed systems design, cloud technology layers, and components, and basic dependencies at scale.
  • Proficiency in using existing tools to troubleshoot issues affecting availability, reliability, performance, and efficiency.
  • Commitment to developing an understanding of key learnings, insights, and best practices from code/design reviews, incident drills, debriefs, and regular meetings.

Benefits:

  • Industry-leading healthcare
  • Educational resources
  • Discounts on products and services
  • Savings and investments
  • Maternity and paternity leave
  • Generous time away
  • Giving programs
  • Opportunities to network and connect


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