Experience Owner Operations Manager
3 days ago
Unlock the Potential of Our Shanghai Operations Team
We are seeking a highly skilled and experienced Owner Operations Manager to lead our Shanghai operations team. As an integral part of our management team, you will be responsible for ensuring exceptional service quality and booking accuracy.
About the Role:
- Develop and implement effective working processes and SOPs to drive team efficiency and performance.
- Train, supervise, and lead the operations team to ensure seamless execution of company processes.
- Adapt and localize owner service to maintain high Chinese member satisfaction levels.
- Design and execute member engagement activities that foster loyalty and retention.
- Respond efficiently to inbound Wechat Member servicing platform requests within a three-hour turnaround.
- Cross-train non-member marketing staff on Minivac booking processes and voucher sales to consumers.
- Collect Minivac booking requests from vendors, key in system details, and issue vouchers and confirmation letters.
About You:
- 5-6 years of experience in customer-focused roles within real-estate, tourism, education, or travel industries in sales positions.
- Hospitality industry reservation and services experience in manager roles.
- Strong computer skills, including previous experience using MS Word, Excel, and Outlook.
- Excellent communication and influencing skills.
- A positive, professional demeanor with the ability to represent the department at internal meetings and key relationships across all levels.
- Ability to multi-task efficiently, with excellent organizational and time management skills.
About Us:
At Travel + Leisure Co., we put the world on vacation. With over 19,000 associates across more than 270 vacation club resort locations globally, we deliver exceptional experiences for millions of travelers worldwide. Join our inclusive environment where excellence is delivered with a focus on fun, celebration, and support for one another. Build a career where memories start with you.
Compensation Package:
We offer a competitive salary range of $80,000 - $110,000 per annum, commensurate with experience, as well as opportunities for growth and professional development within our organization.
-
Senior Operations Manager
2 weeks ago
Nanjing, Jiangsu, China Wyndham Destinations Full timeWe are seeking a highly skilled Senior Operations Manager to lead our Shanghai operations team and ensure exceptional service quality and booking accuracy. The ideal candidate will have 5-6 years of experience in customer-focused roles within real estate, tourism, education, and/or travel industries in sales positions. Key responsibilities include managing...
-
Vacation Experience Coordinator
3 days ago
Nanjing, Jiangsu, China Wyndham Destinations Full timeAbout Wyndham DestinationsWyndham Destinations is the world's leading membership and leisure travel company, offering vacation ownership, travel membership, and exchange programs. We provide exceptional vacation experiences to millions of owners, members, and subscribers every year.About the RoleWe are seeking a skilled Vacation Experience Coordinator to...
-
Sales Operations Coordinator
3 weeks ago
Nanjing, Jiangsu, China Wyndham Destinations Full timeAbout the Role:We are seeking a highly organized and detail-oriented Sales Operations Coordinator to join our team. In this role, you will be responsible for managing sales contracts, coordinating sales meetings, and ensuring the smooth operation of our sales department.Key Responsibilities:Track and manage sales contracts, ensuring timely execution and...
-
Strategic Operations Leader
3 weeks ago
Nanjing, Jiangsu, China Marriott International Full timeKey ResponsibilitiesAs the Strategic Operations Leader - Cluster, you will be responsible for leading the operations of a cluster of properties. This includes managing the overall performance of the properties, overseeing sales and revenue generation, and ensuring alignment with the brand business strategy.Key activities include:• Setting goals and...
-
Sales Operations Coordinator
4 weeks ago
Nanjing, Jiangsu, China Wyndham Destinations Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Sales Operations Coordinator to join our team. As a key member of our sales operations team, you will be responsible for coordinating sales meetings, tracking internal workflows, and ensuring the accuracy of sales contracts.Key ResponsibilitiesCoordinate sales meetings and ensure smooth...
-
Operations Manager
4 weeks ago
Nanjing, Jiangsu, China Wyndham Destinations Full timeWe are seeking an experienced Operations Manager to join our Shanghai team. As an Operations Manager, you will be responsible for ensuring service quality and booking accuracy for our vacation club resort locations.Key Responsibilities:Manage the operations team to ensure service quality and booking accuracyDevelop and implement processes to improve...
-
Import Operations Manager
3 weeks ago
Nanjing, Jiangsu, China Celanese Corporation Full timeOverview 综述:Celanese Corporation, a global chemical leader, is seeking a talented professional to drive import and export operations. Responsibilities: Implement and oversee import and export operations to ensure trade compliance.Develop and refine cross-functional team processes related to import and export operations.Interface with trade...
-
Shift Operations Manager
3 weeks ago
Nanjing, Jiangsu, China Thermo Fisher Scientific Full timeJob OverviewWe are seeking an experienced Shift Operations Manager to join our production team.This is a critical role that requires strong leadership and organizational skills to manage daily production operations, ensuring efficient and effective use of resources, meeting quality and productivity targets, and maintaining a safe working environment.Key...
-
Production Operations Manager
3 days ago
Nanjing, Jiangsu, China Danfoss Full timeJob Title: Production Operations Manager Our company, Semikron Danfoss, is seeking a highly skilled and experienced Production Operations Manager to join our team. In this role, you will be responsible for overseeing the production process, ensuring timely delivery of products, and maintaining high-quality standards. Key Responsibilities:Develop and...
-
Lead Store Operations Manager
3 days ago
Nanjing, Jiangsu, China Nike Full timeNike Inc. is a leader in the sports industry, and we are seeking an experienced professional to join our team as a Lead Store Operations Manager. With a focus on innovation and customer satisfaction, this role is perfect for someone who wants to be part of a dynamic team that pushes boundaries.The successful candidate will have a minimum of 4 years of retail...
-
Store Operations Manager
3 weeks ago
Nanjing, Jiangsu, China Nike Full time{"h1":{"text":"Store Operations Manager Job Description"}},As a Store Operations Manager at Nike, you will be responsible for managing the day-to-day activities of a retail store, including supervising sales associates, implementing visual merchandising standards, and maintaining store appearance. You will also be responsible for analyzing sales data and...
-
Nanjing, Jiangsu, China Ford Motor Company Full timeAbout the RoleFord Motor Company is seeking an experienced Cloud Computing Specialist to join our FRSG team. This role will be responsible for defining and deploying support activities to run and protect the rapidly growing Connected Vehicle ecosystem and mobility solutions in China for Ford and Lincoln.Key ResponsibilitiesWork closely with Product...
-
FRSG & Platform Service Tech Specialist
1 month ago
Nanjing, Jiangsu, China Ford Motor Company Full timeJob Title: FRSG & Platform Service Tech SpecialistAt Ford Motor Company, we are seeking a highly skilled FRSG & Platform Service Tech Specialist to join our team. This role will be responsible for defining and deploying support activities to run and protect the rapidly growing Connected Vehicle ecosystem and mobility solutions in China for Ford and...
-
FRSG and Cloud Platform Engineer
3 days ago
Nanjing, Jiangsu, China Ford Motor Company Full timeAbout the JobAt Ford Motor Company, we're looking for a highly skilled FRSG & Cloud Platform Engineer to join our team. This role is part of the rapidly growing Connected Vehicle ecosystem and mobility solutions in China for Ford and Lincoln.Job DescriptionThe successful candidate will be responsible for defining and deploying support activities to run and...
-
KA Operations Manager
3 weeks ago
Nanjing, Jiangsu, China RGE Full timeGrowth Opportunities with RGETake your career to the next level with RGE, a pioneering company dedicated to developing resources sustainably.Job Summary:As a KA Operations Manager at RGE, you will oversee the activities of a sales team within a specified geography or product line, driving sales growth and success.Key Responsibilities:• Develop and...
-
Operations Manager
2 days ago
Nanjing, Jiangsu, China Thermo Fisher Scientific Full timeJob DescriptionWe are seeking an experienced Operations Manager - Molding Shift Lead to join our team at Thermo Fisher Scientific. As a key member of our production team, you will be responsible for leading the molding shift and ensuring the smooth operation of our manufacturing processes.Key Responsibilities:Lead the molding shift and ensure the efficient...
-
Front Office Operations Manager
13 hours ago
Nanjing, Jiangsu, China Marriott International Full timeJob SummaryThe Front Office Operations Manager is responsible for assisting the Front Office Manager in administering front office functions and supervising staff on a daily basis.Main Responsibilities:Directs and works with managers and employees to carry out procedures ensuring an efficient check-in and check-out process.Ensures guest and employee...
-
Warehouse Operations Specialist
3 days ago
Nanjing, Jiangsu, China Thermo Fisher Scientific Full timeJob DescriptionThe Warehouse Operations Specialist will be responsible for ensuring the accurate and efficient receipt, storage, and distribution of materials in our manufacturing facility. This role requires strong organizational skills, attention to detail, and the ability to work effectively in a fast-paced environment.Key Responsibilities:Receive and...
-
Nanjing, Jiangsu, China InsideHigherEd Full timeAbout XJTLUXi'an Jiaotong-Liverpool University (XJTLU) is a research-led institution, renowned for its unique international education experience. With a strong focus on innovative learning and teaching, as well as research, the university plays a pivotal role in facilitating access to China for UK and other institutional partners.International Business...
-
Operations Assistant
4 weeks ago
Nanjing, Jiangsu, China NOV Inc Full timeJob SummaryNOV Inc is seeking a highly organized and detail-oriented Operations Assistant to join our team. The successful candidate will be responsible for coordinating daily operations, managing financial transactions, and providing administrative support to our team.Key ResponsibilitiesCoordinate weekly invoicing in JDE, ensuring accuracy and...