Global Supply Chain Operations Specialist

5 days ago


Shenzhen, Guangdong, China Kuehne+Nagel Full time
Sea Logistic LCL Operational Care Specialist

Shenzhen, Guangdong, China | Freight Forwarding and Customer Service | CN2121660

You will be part of our Operational Care team, adding your expertise + skills to the delivery of operational excellence.

Your Role

To ensure seamless transportation activities, you will execute less-than-container load (LCL) operations while collaborating with customer care specialists to guarantee timely + efficient delivery.

Your Responsibilities

You will accomplish this by working closely with various internal + external stakeholders, focusing on the following key objectives:


• To create + complete accurate shipment details in our transport management system, coordinate with relevant stakeholders, then organize transport based on our obligations to the customer, escalating discrepancies as required.


• To maintain high-quality data for timely + accurate customer reporting.


• To generate files for SACO consolidation containers (Master).


• To review + ensure alignment of shipping instructions, including clarifying deviations + conflicts, while considering country regulations, export compliance, rate + routing information.


• To optimize cost awareness + efficiency through timely, accurate cost/revenue updates, aiming to maximize profits by providing cost awareness to customer care locations (CCLs).


• To achieve optimization + efficiency according to goals + related cargo statuses are entered into relevant systems.


• To ensure timely + accurate cost distributions.


• To support claims + dispute resolution.

Key attributes for success include analytical + problem-solving skills, ability to work under pressure, + great time management.

We believe you have been selected for this role due to your experience within a freight forwarding environment + demonstration of the desired attributes.

The estimated annual salary for this position is $85,000 - $110,000, depending on qualifications and location. Benefits include competitive compensation package, opportunities for professional growth, and a dynamic work environment.



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