Service Engineer

4 weeks ago


Suzhou, Jiangsu, China Atlas Copco Full time

Unlock your potential as a key player in our team, working with the latest technologies and sustainable innovations in various industries. As a Service Engineer, you will be responsible for providing technical guidance on new equipment installation, ensuring smooth operation, and delivering exceptional customer service.

Your Key Responsibilities

1. Provide expert technical support for air compressor installation, maintenance, and repair, ensuring optimal performance and minimizing downtime.

2. Conduct thorough diagnoses and repairs of air compressors, identifying and resolving issues promptly to maintain customer satisfaction.

3. Develop and maintain accurate service records, fault diagnosis reports, and annual maintenance reports to ensure seamless communication with customers and internal teams.

4. Collect and analyze customer feedback, providing actionable insights to improve equipment performance and customer satisfaction.

5. Collaborate with customers to identify energy-saving opportunities, implementing tailored solutions to optimize their air compressor systems.

What We Offer

1. Comprehensive training programs to enhance your technical expertise and stay up-to-date with the latest technologies.

2. Access to a wide range of learning resources, fostering your communication and expression skills.

3. Autonomy to work independently, with flexibility and a sense of responsibility.

4. Opportunities to work with high-skilled colleagues, promoting knowledge sharing and collaboration.

5. Flexible work arrangements, allowing you to balance your work and personal life.

6. As a critical member of our service team, you will directly interact with customers, embodying our commitment to exceptional service and customer satisfaction.

7. Our company culture is built on a foundation of trust, respect, and open communication.

8. Opportunities for career growth and development within the Atlas Copco group.


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