Aftersales Service Director

1 month ago


Suzhou, Jiangsu, China Schaeffler Full time

Schaeffler is a dynamic and innovative global technology company that has achieved success through its entrepreneurial spirit and long-standing family enterprise history. If you are attracted to this, we have numerous opportunities for development as our partner in the major automotive manufacturers, as well as aerospace and industrial sectors.

Our primary responsibilities include:

  • Responsible for developing aftersales service business, including machine modification and sales of spare parts
  • Manage the aftersales team and define management KPIs to improve customer satisfaction
  • Establish standardized internal and external customer maintenance service processes
  • Control the cost of aftersales service
  • Gather customer service requirements and feedback to improve machine quality continuously
  • Build and maintain good customer relationships

We are looking for someone with a Bachelor's degree or higher in Mechanical/Electrical engineering or related fields, with over 8 years of experience in aftersales service and over 3 years of management experience. You should be able to arrange more than 30% business travel during working time, have English as your working language, and possess good communication skills and ability to work under pressure.

We offer an exciting job task and outstanding development opportunities. Our leaders' philosophy can be found at our website.

You can contact Yichi Zhang at +862139576297 for further information.

Estimated Salary: $80,000 - $120,000 per annum



  • Suzhou, Jiangsu, China Marriott International Full time

    Job SummaryThe Hotel Operations Director is a strategic business leader responsible for overseeing the property's hotel operations, including Front Office, Recreation/Health Club, Housekeeping, Food and Beverage/Culinary, and Engineering/Maintenance. This role works closely with department heads to develop and implement strategies that align with the brand's...


  • Suzhou, Jiangsu, China Marriott International Full time

    Job SummaryThe Director of Housekeeping is responsible for managing the day-to-day operations of the housekeeping department to ensure that all guest rooms, public spaces, and employee areas are clean and well-maintained. This role involves directing and working with the team to successfully execute all housekeeping operations, striving to continually...


  • Suzhou, Jiangsu, China Bosch Full time

    Job DescriptionOverviewWe are seeking an experienced Product Development Director to lead our product strategy in China and Southeast Asia. The ideal candidate will have a strong background in manufacturing operations, digitalization, and software development.ResponsibilitiesDevelop and implement global product and localization strategies for the Chinese and...


  • Suzhou, Jiangsu, China Marriott International Full time

    Company OverviewMarriott International is a world-renowned hospitality company with a long history of excellence in customer service.Estimated Salary: $80,000 - $110,000 per year.Job DescriptionThe Operations and Engineering Manager plays a crucial role in ensuring the smooth operation of our properties. Reporting directly to the Director of Engineering,...


  • Suzhou, Jiangsu, China Shangri-La Full time

    Job SummaryWe are seeking an experienced and skilled Service Manager to join our team at Shangri-La. In this role, you will be responsible for overseeing the day-to-day operations of our housekeeping department.About the RoleThe ideal candidate will have a minimum of 5 years of experience in housekeeping management, with a proven track record of delivering...


  • Suzhou, Jiangsu, China 898 FLEXTRONICS COMPUTING (SUZHOU) CO., LTD Full time

    Job DescriptionWe are seeking a highly skilled Operation Manager to join our team at 898 FLEXTRONICS COMPUTING (SUZHOU) CO., LTD.About the RoleThis is an exciting opportunity for a seasoned professional with extensive experience in operational engineering management, specifically in the EMS industry or automotive electronics industry. The ideal candidate...


  • Suzhou, Jiangsu, China Bosch Full time

    Job DescriptionDrive global product strategy and localization across China and SEAN regions, leading local product strategy incubation and implementation.Responsible for internal and JV customers business, P&L, and front-end sales, products, and customization service delivery, operation, and service.Collaborate with cross-functional teams to develop...


  • Suzhou, Jiangsu, China Bosch Group Full time

    Job DescriptionProduct Strategy Setup and ImplementationDevelop and execute global product and localization strategies, engaging stakeholders and leading local product strategy incubation and implementation.Business LeadershipTake full responsibility for internal and JV customers' business, P&L in China and SEAN, including front-end sales, products, and...


  • Suzhou, Jiangsu, China Marriott International Full time

    Job Summary:As a Restaurant Business Development Manager, you will play a pivotal role in driving the financial performance and attracting hotel and non-hotel guests by understanding the local market and partnering with the culinary leadership to effectively position the outlet.Candidate Profile:You will have a high school diploma or GED, and 4 years of...


  • Suzhou, Jiangsu, China Marriott International Full time

    Role SummaryThis is an exceptional opportunity to lead a team of engineers and maintenance professionals in ensuring the smooth operation of our properties. The successful candidate will be responsible for managing all engineering/maintenance operations, including maintaining the building, grounds, and physical plant with particular attention towards safety,...


  • Suzhou, Jiangsu, China Voith Group Full time

    About the Voith GroupWe are a leading global technology company with a portfolio of systems, products, services and digital applications. Our company sets standards in the markets of energy, paper, raw materials and transport & automotive.Our presence worldwide is reflected by over 22,000 employees, €5.5 billion in sales, and locations in more than 60...


  • Suzhou, Jiangsu, China Arcadis Full time

    About ArcadisWe are the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets.Arcadis is a global leader in designing and consulting on natural and built assets. We have over 36,000 people working together in more than 70 countries, dedicated to improving quality of life. Everyone has an...

  • Engineering Manager

    4 weeks ago


    Suzhou, Jiangsu, China Marriott International Full time

    Job Summary:We are seeking a highly skilled and experienced Engineering Manager to join our team at Marriott International.The successful candidate will be responsible for managing all engineering and maintenance operations, ensuring the smooth functioning of our facilities and maintaining high standards of safety, security, and asset protection.The...


  • Suzhou, China Philips Full time

    JOB DESCRIPTION Job Title Director, MR Principal System Architect Job Description Job summary & overview (Purposes): Responsible for the creation, implementation, and life-cycle management of the system architecture in MR domain. Driving harmonization and leveraging common and/or domain specific platforms and technology choices. Devising,...


  • Suzhou, China Marriott International Full time

    JOB SUMMARY This position works closely with Area Director of Revenue Strategy, Sales & Distribution and Marketing. General Managers and MDS team to verify proper strategies are in place to optimize total hotel revenue and business evaluation approaches that drive profitable revenue and RevPar Index. Act as the discipline expert to hotel leadership....

  • Assistant Accountant

    7 months ago


    Suzhou, China Four Seasons Hotels and Resorts Full time

    About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with...


  • Suzhou, China Marriott International Full time

    JOB SUMMARY Leads and manages all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Provdes support for sales activities for larger, more complex accounts. Monitors and manages against team booking goals and makes...


  • Suzhou, China Marriott International Full time

    JOB SUMMARY The HR Manager directs and works with Human Resources and Operations employees to carry out the daily activities of the Human Resource Office including oversight of recruitment, total compensation, training and development, association/labor relations, and performance management. Additionally, the HR Manager focuses on delivering HR services...


  • Suzhou, China Marriott International Full time

    JOB SUMMARY Manages housekeeping functions and staff on a daily basis to ensure property guest rooms, public space and employee areas are clean and well maintained. Directs and works with team to successfully execute all housekeeping operations. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the...


  • Suzhou, China Marriott International Full time

    JOB SUMMARY Assists department head in managing budget, capital expenditures, preventative maintenance and energy conservation. Accountable for maintaining the building and grounds with particular attention towards safety, security and asset protection. Assigns, tracks and follows up on status of work assigned to staff and contractors. Helps to increase...


  • Suzhou, China Marriott International Full time

    JOB SUMMARY Manages security/loss prevention operations on a daily basis. Areas of responsibilities include protection of property assets, employees, guests and property, accident and fire prevention and response. Ensures that all areas of the property are safe and secure. Maintains logs, certifications and documents required by law and Standard...

  • Operation Manager

    4 months ago


    Suzhou, China 898 FLEXTRONICS COMPUTING (SUZHOU) CO., LTD Full time

    Job Summary To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add an Operation Manager located in Suzhou Wuzhong. Reporting to the Operation Director , the Operation Manager role involves What a typical day looks like: Manage appropriate staffing and inventory levels Oversee...

  • Key Account Manager

    5 months ago


    Suzhou, China 789 Mirror Controls (Suzhou) Co., Ltd. Full time

    Job Summary To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a [ Key Account Manager ] located in [Suzhou, China]. Reporting to the  [Director, Sales & Marketing],  the  [Key Account Manager]  will be responsible for business development of automotive products (actuator). What a...


  • Suzhou, China Marriott International Full time

    JOB SUMMARY Leads and manages activities related to the sales functions for properties within region with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals and makes recommendations on booking goals of direct reports. CANDIDATE PROFILE  ...


  • Suzhou, China Marriott International Full time

    JOB SUMMARY Plays a significant role in maximizing financial performance and attracting hotel and non-hotel guests by understanding the local market and partnering with the culinary leadership to effectively position the outlet. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and...


  • Suzhou, China Mondelēz International Full time

    Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It Possible. Our employees are key ingredients to our success,​ and you will be responsible for HR support to a specific plant(s) on topics such as talent management, leadership development, early career programs,...

  • Senior HR Specialist

    7 months ago


    Suzhou, China CSA Group Full time

    Statut d'emploi: Permanent Type d'heures: À temps plein Nous avons besoin de vous pour former une équipe de calibre mondial Les activités du Groupe CSA reposent sur l’atteinte d’un idéal : rendre le monde meilleur, plus sûr et plus durable.Cet ideal est au coeur de notre mission depuis 1919, année où nous avons élaboré notre première...


  • Suzhou, China Element Solutions Inc Full time

    Challenge Yourself and Impact the Future ! MacDermid Alpha Electronics Solutions, a business of Element Solutions Inc (NYSE:ESI), is renowned worldwide for its commitment to revolutionizing the electronics industry. With a legacy spanning over a century, we have continually set new benchmarks for excellence, reliability, and sustainability in...


  • Suzhou, China airbus Full time

    Job Description: ​Responsibilities:The job holder will act as Project Executive/Project director to lead team manufacturing innovation (MI) of Airbus China R&D and Innovation centre. Mission for this job is to bring innovation to aircraft manufacturing and delivery of Airbus.The job holder is to lead a team with experts of advanced manufacturing to provide...