Hospitality Operations Director

4 days ago


Suzhou, Jiangsu, China Shangri-La Full time
Job Summary

We are seeking an experienced and skilled Service Manager to join our team at Shangri-La. In this role, you will be responsible for overseeing the day-to-day operations of our housekeeping department.

About the Role

The ideal candidate will have a minimum of 5 years of experience in housekeeping management, with a proven track record of delivering high-quality results. You will be required to have adequate working knowledge of housekeeping procedures and protocols, as well as excellent organizational, communication, and leadership skills.

Key Responsibilities
  • Oversee the daily operations of the housekeeping department, ensuring that all tasks are completed efficiently and effectively.
  • Develop and implement strategies to improve housekeeping standards and efficiency.
  • Collaborate with other departments to ensure seamless service delivery.
  • Maintain accurate records and reports on housekeeping performance.
Requirements
  • Minimum 5 years of experience in housekeeping management.
  • Adequate working knowledge of housekeeping procedures and protocols.
  • Excellent organizational, communication, and leadership skills.
What We Offer

As a Service Manager at Shangri-La, you will receive a competitive salary of $60,000 - $80,000 per annum, depending on experience. You will also have access to comprehensive benefits, including health insurance, retirement plan, and paid time off.

About Us

Shangri-La is a leading hospitality company with a reputation for excellence. We offer a dynamic and supportive work environment, where you can grow and develop your career.

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