Operations Director

1 week ago


Suzhou, Jiangsu, China Marriott International Full time

About the Role

We are seeking an experienced Operations Director - Hotel Management to join our team at Marriott International.

Key Responsibilities

  • Develop and implement departmental strategies and ensure implementation of the brand service strategy and brand initiatives.
  • Ensure hotel operations meet the brand's standards, target customer needs, ensure employee satisfaction, focus on growing revenues, and maximize financial performance.
  • Develop and implement property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand's target customer and employees.
  • Lead the hotel leadership teams to champion the brand's service vision for product and service delivery.

Requirements

  • 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.
  • OR 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.


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