GPB Client activation Manager

6 days ago

Shanghai, Shanghai, China HSBC Full time

HSBC International Wealth and Premier Banking (IWPB)

Within International Wealth and Premier Banking (IWPB), we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra high net worth individuals and their families. We help our

customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to deliver on HSBC's purpose of opening

up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our key areas of operations include Retail Banking and Wealth Management, Asset Management, Global Private Banking and Insurance.

We are currently seeking an experienced professional to join our team.

In this role, you will:

  • Clear understanding of GPB business objectives, growth drivers and meeting / conversion targets;
  • Day-to day closely collaborate with all required stakeholders to drive delivery against business targets in a cost-effective manner;
  • Exposure in working with the HNW & UHNW client segment including a deep understanding of client needs, pain points, objections to have sufficient insight to create meaningful impactful money cannot buy experiences;
  • The role holder will provide high-quality end-to-end execution in marketing events and campaigns for GPB in accordance with HSBC standard policies;
  • Implement & execute required omni-channel campaigns (events, online engagement etc.) which are aligned to business, customer and brand objectives, which ensure the HSBC brand is promoted in a cohesive and consistent way, and meet required ROMI thresholds;
  • Maintain rigorous review of cost efficiency (ROMI) vs impact of client activation activities;
  • Work with external agencies to ensure flawless execution of events and gift campaigns;
  • Ensure the process and procedures (procurement, contract signing, event implementation, payment, etc.) are carried out in accordance with HSBC policies and standards and complied with regulatory requirements.

To be successful in the role, you should meet the following requirements:

  •  
  • University level education, preferably with over 5 years of experience in business, marketing or a related discipline
  • Extensive experience in marketing, esp. in event management working with HNW/UHNW segments.
  • Customer-focused; results-oriented; ability to deliver within deadlines
  • Strong communication skills
  • Relevant experiences in project management/event management
  • Proven ability to build strong relationships across stakeholder groups
  • Energetic, positive attitude and team player
  • Fluent in both English and Mandarin

You'll achieve more when you join HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within and inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. /BG

Issued by HSBC Bank (China) Company Limited

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