Digital Solution Specialists-Biz Apps

Overview

As a Digital Enterprise AI Business Applications Solutions Specialist, you'll play a pivotal role in empowering our customers through the unique value of the Microsoft Cloud. You will drive the day-to-day execution of our strategic business priorities – selling best-in-class AI, Copilot, and Business Process Transformation (CRM, ERP) cloud services empowering our customers and collaborating with our partners. You will be joining one of the most transformational segments in the company, where innovation, scale, and customer impact converge to shape the future of business applications.

In Digital Sales, we're on a mission to empower our customers through the unique value of the Microsoft cloud. As part of our globally led, digital-first organization, you'll play a pivotal role in driving success in one of fastest growing segments-Majors Growth. You will also have an opportunity to work cross-collaboratively while living our shared Digital Sales Culture priorities centered around Diversity and Inclusivity, Wellbeing, Sustainability, Giving and Learning. This role offers flexible work options, including up to 50% remote work.

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

First and foremost, exhibit a Customer and Partner First Mindset - Engage with and enable our customers and key decision-makers, delivering a connected customer engagement experience and driving customer satisfaction and delivering sales targets, through digital sales excellence, empowered by world-class data, marketing systems and platforms.

• Sales Execution. Drive new sales and customer engagements leveraging various mechanisms including digital signals, social selling, and partner collaboration initiatives. Manage the end-to-end Biz Apps business across your territory, including consumption and licensing transactions. Proactively build an external stakeholder network to and implement strategies to accelerate and close opportunities.
• Customer Engagement with Business Value Selling: Identify and engage key business and IT decision-makers to understand their challenges and propose Dynamics 365 and Power Platform solutions that deliver measurable value. Lead with industry relevant insights and a consultative approach to uncover customer needs and deliver measurable business outcomes engaging C-Level Business decision makers.
• Opportunity Management: Lead planning and execution for named accounts, build stakeholder maps, and accelerate deal closure through business analysis and strategic engagement.
• Collaboration: Work with internal stakeholders and partners to cross-sell and up-sell across solution areas. Share best practices, competitive insights, and customer feedback to elevate team capabilities.
• Operational Excellence: Meet operational standards and maintain reporting accuracy for key performance indicators – including pipeline development, signal conversion, deal velocity, and forecasting accuracy. Adopt program processes, procedures, and tools to provide accurate on-time reporting that maximizes attainment of strategic goals and delivers competitive business insights, trends, and analysis.
• Learning & Development: Complete required training and certifications aligned to Biz Apps, including Dynamics 365 and Power Platform specialisations.

Qualifications

Required Qualifications

• Written and verbal fluency in English and Mandarin
• Experience in technology-related sales or account management
• OR Bachelor's degree in Information Technology, Business Administration, or a related field combined with relevant sales/account management experience
• OR Equivalent professional experience
• Experience in selling CRM, ERP, Low-Code platforms, or similar SaaS/cloud-based business applications and productivity solutions to enterprise clients, consistently exceeding sales targets.

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process.