Sr. Associate Director, Business Support

Some careers have more impact than others.

If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be.

We are currently seeking an experienced professional to join our team in the role of  Sr. Associate Director, Business Support

Business: GCIO COO-IWPB Technology

Principal responsibilities:

Workforce Strategic Planning and Forecast:

• Own GBGF strategic HC plan in line with business strategy and location principles
• Ensure execution of workforce plans in line with strategy
• Drive accuracy for headcount forecast and aligned $s

Workforce Management:

• Ownership and management of a bottom-up, role-based plan for permanent and non-permanent roles, aligned to funded projects & priorities
• Accountable for ensuring the GBGF workforce moves towards agreed targets in line with workforce KPIs
• Work closely with Ops Managers to ensure they are well engaged and informed of workforce priorities
• Closely manage contingent workforce to ensure in line with GCIO policy e.g. tenure
• Implementation of process within GBGF in line with Strategic Workforce Plan and targets and toolsets
• Ensure the policies & procedures driven by Central team are adhered to
• Accountable for data quality in Pioneer
• Keep a track of and enable on the pace of the recruitment

Workforce Insourcing:

• Implement and refine scaled hiring approach for the GBGF / persona led hiring
• Responsible for educating and bringing GBGF hiring managers on the journey
• Execute actions as per workforce insourcing plan
• Track/ measure progress, drive actions to keep plan on track
• Track project risks/ issues and take appropriate actions
• Implement central laid out process/ approach for scaled Karat assessment
• Provide inputs to bulk hiring events and be responsible for execution at GBGF level

Tooling Strategy & Execution:

• Embed strategic tooling within GBGF, providing inputs/ feedback toward strategic FSA
• Drive consistent tooling in line with strategy and move away from adhoc tooling

Requirement:

• Proven track record of leadership in workforce management roles within a complex, global organization
• Strong understanding of workforce management E2E lifecycle and recruitment processes
• Demonstrable experience in managing significant resource plans
• Ability to manage and mitigate operational risk effectively
• Develops and maintains long term relationships with highly critical stakeholders internally and externally
• Strong analytical and problem-solving skills, with the ability to synthesize complex information and make data-driven decisions to drive business outcomes
• Experience of managing within a complex matrix environment
• Understanding of the HSBC Group and its strategy, structures and processes
• knowledge of the external environment - regulatory, political, competitor and market

You'll achieve more when you join HSBC.

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.

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***Issued By HSBC Software Development (GuangDong) Limited***