Sr. Associate Director, Workforce Planning

4 days ago


Guangzhou, Guangdong, China HSBC Full time CN¥200,000 - CN¥400,000 per year

Some careers have more impact than others.

If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be.

We are currently seeking an experienced professional to join our team in the role of Sr. Associate Director, Workforce Planning.

Business: GCIO COO-Asia & Mid East Tech

Principal Responsibilities

  • Workforce Strategic Planning and Forecast:

Own Asia & Mid East Tech strategic HC plan in line with business strategy and location principles

Ensure execution of workforce plans in line with strategy

Drive accuracy for headcount forecast and aligned $s

  • Workforce Management:

Ownership and management of a bottom-up, role-based plan for permanent and non-permanent roles, aligned to funded projects & priorities

Accountable for ensuring the  Asia & Mid East Tech workforce moves towards agreed targets in line with workforce KPIs

Work closely with Ops Managers to ensure they are well engaged and informed of workforce priorities

Closely manage contingent workforce to ensure in line with GCIO policy e.g. tenure

Implementation of process within GBGF in line with Strategic Workforce Plan and targets and toolsets

Ensure the policies & procedures driven by Central team are adhered to

Accountable for data quality in Pioneer

Keep a track of and enable on the pace of the recruitment

  • Workforce Insourcing:

Implement and refine scaled hiring approach for the Asia & Mid East Tech / persona led hiring

Responsible for educating and bringing Asia & Mid East Tech hiring managers on the journey

Execute actions as per workforce insourcing plan

Track/ measure progress, drive actions to keep plan on track

Track project risks/ issues and take appropriate actions

Implement central laid out process/ approach for scaled Karat assessment

Provide inputs to bulk hiring events and be responsible for execution at Asia & Mid East Tech level

  • Tooling Strategy & Execution:

Embed strategic tooling within Asia & Mid East Tech, providing inputs/ feedback toward strategic FSA

Drive consistent tooling in line with strategy and move away from adhoc tooling

Knowledge & Experience/Qualifications

  • Proven track record of leadership in workforce management roles within a complex, global organisation
  • Strong understanding of workforce management E2E lifecycle and recruitment processes
  • Demonstrable experience in managing significant resource plans
  • Ability to manage and mitigate operational risk effectively
  • Develops and maintains long term relationships with highly critical stakeholders internally and externally
  • Strong analytical and problem-solving skills, with the ability to synthesize complex information and make data-driven decisions to drive business outcomes
  • Experience of managing within a complex matrix environment
  • Understanding of the HSBC Group and its strategy, structures and processes
  • Knowledge of the external environment - regulatory, political, competitor and market

About HSBC Technology China

We develop, implement and support software and IT services and processes that allow HSBC to remain at the forefront of high-quality banking systems. 

You'll achieve more when you join HSBC.

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

***Issued By HSBC Software Development (GuangDong) Limited***



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