Technical Service Manager

1 week ago


Guangzhou Taikoohui, China HSBC Full time CN¥1,200,000 - CN¥2,400,000 per year


Some careers have more impact than others.

If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be.

We are currently seeking an experienced professional to join our team in the role of Technical Service Manager. 

Business: CTO Infrastructure

Principal responsibilities

  • Provide expertise in Kafka brokers, zookeepers, Kafka connect, schema registry, KSQL, Rest proxy and Kafka Control center.
  • Provide expertise and hands on experience working on Kafka connect using schema registry in a very high volume.
  • Provide administration and operations of the Kafka platform -  provisioning, access lists and SSL configurations.
  • Provide expertise and hands on experience working on Kafka connectors such as MQ connectors, Elastic Search connectors, JDBC connectors, File stream connector, JMS source connectors, Tasks, Workers, converters, Transforms.
  • Provide expertise and hands on experience on custom connectors using the Kafka core concepts and API.
  • Create topics, setup redundancy clusters, deploy monitoring tools, and configure appropriate alerts
  • Create stubs for producers, consumers, and consumer groups for helping onboard applications from different languages/platforms.
  • Automate routine tasks using scripts or automation tools.
  • Perform data related benchmarking, performance analysis and tuning.
  • Conduct root cause analysis of production incidents, documenting for reference and initiating proactive measures to enhance system reliability.


Requirements
  • Must be able to communicate on technical levels with Engineers and stakeholders.
  • Strong problem solving and analytical skills
  • Thorough understanding of the Kafka Architecture
  • Familiar with cluster maintenance processes and implementing changes and recommended fixes to Kafka clusters and topics to protect production.
  • Experience operating in an infrastructure as code and automation first principles environment

What additional skills will be good to have?

This role requires working in conjunction with a globally located team. There will be occasions where activity may need to align with another geographic location. 

  • Messaging technologies –Apache Kafka, Confluent Kafka
  • DevOps toolsets – GitHub, JIRA, Confluence, Jenkins
  • Automation – Ansible, Puppet or similar
  • Monitoring –Observability tools such as Prometheus, Grafana, Splunk

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

You'll achieve more when you join HSBC. 

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

***Issued By HSBC Software Development (GuangDong) Limited***





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