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Senior Account Manager

3 weeks ago


Shenzhen, Guangdong, China Unlimit Full time

About Unlimit

Unlimit is the global fintech powerhouse behind the world's largest proprietary payments infrastructure.

Founded in 2009, Unlimit operates across 17 global offices with 700+ experts, seamlessly integrating 1,000+ payment methods into a single platform. From London to São Paulo, we empower businesses to scale across borders with a unified suite of financial tools — including payment processing, alternative payment methods, multicurrency business accounts, card issuing, banking-as-a-service, and crypto on- and off-ramps.

Our mission is to break down financial barriers and enable seamless money movement across borders. We give forward-thinking businesses the tools to accept, send, and manage payments effortlessly, wherever they operate.

About the Job

As an Account Manager, you will be responsible for managing and growing a portfolio of merchants and payment partners for Unlimit's acquiring business across APAC. This is a hunting and farming role, where you will identify new business opportunities, upsell and cross-sell services to existing clients, and build long-term, strategic relationships. You will work closely with merchants, payment partners, and internal teams to drive commercial growth, optimize account performance, and deliver a best-in-class experience. You will report to Unlimit's Head of APAC Account Management.

What You'll Do

Build and manage relationships with key merchants and payment partners to ensure mutual growth and long-term success.

Hunting & Farming: identify new business opportunities while maintaining and expanding existing accounts.

Upsell / Cross-sell: work with merchants and partners to maximize revenue and adoption of Unlimit solutions.

Drive commercial performance: monitor KPIs, optimize account performance, and recommend improvements based on data-driven insights.

Collaborate cross-functionally: work with regional and global teams to continuously improve ways of working and enhance the merchant experience.

Be the face of Unlimit: represent the company as a trusted partner, bringing your unique style and ownership to every interaction.

Manage priorities: balance multiple accounts and stakeholders, delivering results within challenging timelines.

Who You Are

Payments experience: minimum 5 years of experience in the payments industry, with a strong understanding of acquiring, merchant services, or payment partnerships.

Client & partnership management: proven experience managing merchants and/or payment partners, with the ability to grow accounts commercially.

Commercially driven: comfortable owning both hunting and farming responsibilities, including upsell and cross-sell initiatives.

Data-savvy: able to analyze performance data and clearly communicate insights and recommendations to stakeholders.

Self-starter: proactive, resilient, and able to thrive in a fast-paced, evolving environment.

Collaborative and positive: works well across teams and contributes to a fun, high-performance culture.

Join Unlimit Team now

Unlimit is an equal opportunity employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief.