Technical Solution Specialist
6 days ago
Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications and expertise. Agilent enables customers to gain the answers and insights they seek -- so they can do what they do best: improve the world around us. Information about Agilent is available at
Delivers technical expertise for solution implementation to customer based on Agilent products and services. Is focused during various phases of the sales process including customer requirements analysis, feature-by-feature demonstrations, benchmarks, competitive positioning, and implementation/execution, generally allocated by project and engineering servicesUnderstands customer's problems, recommends solutions to meet their needs, and ensures customer satisfaction. Integrates Agilent products and services (at the system/solutions level) into customer's environment. Prepares detailed product specifications for the development and implementation of customer products, applications and/or solutions. Ensures the product functions per specifications. Also ensures our system solution platform is functioning properly at the customer site. May be product or technology focused. May deliver customer training classes and consulting related to our application, as well as assist in pre-sales, as part of their tasks.
Discipline:
Pre-Sales Application Engineering:
Assists the field organization to meet or exceed sales quota, through the provision of technical expertise. May be client or product orientedContributes to sales account planning. Participates actively in the sales process from deal qualification to deal closure. Owns the deal's technical closure. Is knowledgeable of competition and able to identify lockout specification (identify Agilent's competitive advantage over competition)Analyzes customer requirements and recommends appropriate solution. Is responsible for demos and for enhancing customers' experience and satisfactionActs as the customer voice to influence future product design that meets customer needs.
May also contribute to post-sales activities.
Determines and develops approaches to complex application engineering assignments
Leads application engineering - related projects using in-depth experience to influence results
Solves complex problems using in-depth experience
Masters Degree or Above or University Equivalent.
Typically 5+ years relevant experience for entry into this level.
Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.
Additional Details
This job has a full time weekly schedule.Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.Travel Required: 50% of the TimeShift: DayDuration: No End DateJob Function: Sales-
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