Director, Quality Control

ABOUT QUINCE
Founded in 2018, Quince was built to challenge the idea that nice things have to cost a lot. Our mission is simple: to make really high quality essentials for really low prices, produced fairly and sustainably. We believe everyone deserves exceptional craftsmanship and timeless design without the traditional markups. Quince is a direct-to-consumer (DTC) model that cuts out middlemen and leverages just-in-time manufacturing to minimize waste and maximize value.

Quince is a tech company disrupting the retail industry by putting AI, analytics and automation at the center of everything we do. Our unwavering commitment to excellence and company values guide our teams and actions:

• Customer First: We prioritize customer satisfaction in every decision.
• High Quality: True quality means premium materials and rigorous production standards you can feel good about.
• Essential Design: We focus on timeless, functional essentials instead of chasing trends.
• Always a Better Deal: Innovation and transparency ensure value for both customers and partners.
• Social & Environmental Responsibility: We commit to sustainable materials, ethical production, and fair wages.

Quince partners with world-class manufacturers across the globe and serves millions of customers. With strong investor backing and a focus on sustainable growth, we are a company that is rapidly scaling while maintaining a commitment to quality, simplicity, and radical price transparency.

OUR TEAM AND SUCCESS
At Quince, you will be part of a high-performing team that is redefining what quality, value, and sustainability mean in modern retail. We are a destination for builders, innovators, and operators to come together and challenge the status quo. Our collective ambition is bold. We are creating an entirely new category and customer experience – one that democratizes luxury and provides high quality products at radically low prices. That mission demands a world-class team committed to excellence.

If you are motivated by impact, growth, and purpose, you will find a strong sense of belonging at Quince.

Summary:
We are seeking a dynamic and experienced Quality Control Director to lead our QC operations across China factories. This role is pivotal in establishing and aligning regional QC strategies with global standards and business objectives, ensuring the highest quality standards across apparel products.

Responsibilities:

• Lead QC operations across China factories, covering apparel.
• Establish QC strategies aligned with global standards and business objectives.
• Oversee inspections of raw materials, in-process production, and finished goods across multiple product categories.
• Implement standardized QC frameworks across diverse factories to ensure consistency and scalability.
• Provide strategic guidance to manufacturing partners' QC and production teams.
• Support first production qualifications, drive problem-solving, and foster continuous improvement initiatives.
• Investigate and resolve quality-related issues, including customer complaints and non-conforming materials.
• Lead cross-functional root cause analysis and corrective action planning.
• Prepare and present regional QC reports, audits, and non-conformance analyses to executive leadership.
• Ensure compliance with company standards, regulatory requirements, and documentation best practices.
• Champion the use of advanced QC methodologies, digital tools, and analytics.
• Promote sustainable practices and ethical production across China partners.

Qualifications:

• Bachelor's degree in science, engineering, or a related field; advanced degree preferred.
• 10+ years of progressive QC leadership experience, ideally in consumer goods, retail, or luxury industries.
• Proven track record managing multi-country QC operations across China.
• Deep expertise in QC methodologies, tools, and best practices for apparel, accessories, and jewelry.
• Strong communication and interpersonal skills, with the ability to influence and collaborate across cultures and organizational levels.
• Demonstrated success in root cause analysis, corrective action, and continuous improvement in complex manufacturing environments.

All posted ranges are reflective of base salary and may vary depending upon experience level and location. Bonus and equity may also be provided for eligible roles.

Pay Range: $1 USD - $2 USD

WHY QUINCE?
Joining Quince means being part of a mission-driven team reshaping retail. You will work alongside talented colleagues, tackle meaningful challenges, and contribute to building a more sustainable, accessible future for customers and partners alike.

EQUAL OPPORTUNITY & HIRING INTEGRITY
Quince provides equal employment opportunities to all employees and applications for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Quince is committed to providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation to complete your application or to perform the essential functions of a role at Quince, please let us know by completing this accommodation form. We review all requests individually and will work with you to determine appropriate accommodations on a case-by-case basis.

Employment is contingent upon successful completion of a background check. Quince will conduct background checks in compliance with applicable federal, state, and local laws.

Security Advisory: Beware of Frauds
At Quince, we're dedicated to recruiting top talent who share our drive for innovation. To safeguard candidates, Quince emphasizes legitimate recruitment practices. Initial communication is primarily via official Quince email addresses and LinkedIn; beware of deviations. Personal data and sensitive information will not be solicited during the application phase. Interviews are conducted via phone, in person, or through the approved platforms Google Meets or Zoom—never via messaging apps or other calling services. Offers are merit-based, communicated verbally, and followed up in writing. If personal information is requested to initiate the hiring process, rest assured it will be through secure and protected means.