Service Product GM

Job Description SummaryThis role serves as the senior strategic leader for Service Product, with end-to-end ownership of the product lifecycle, from shaping long-term product strategy to boosting market penetration and profitability. It integrates strategic vision, and team management to keep service products competitive and drive sustainable business value.

GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

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Job Description

Primary Responsibilities

• Develop and execute long-term service product strategy and positioning, aligning with GEHC's overall business goals to identify market opportunities and define the competitive edge of service products.
• Oversee the full product lifecycle management, including coordination of product research & development, iteration, and optimization to ensure deliver high-quality service products. Manage and guide the commercial team to develop region-specific go-to-market strategies, driving user acquisition, and expanding market share across healthcare industry in GC.
• Monitor product performance metrics (e.g., revenue, profit margin, customer satisfaction) and optimize product strategies dynamically to ensure product competitiveness and profitability targets are met.
• Drive innovation in service products to gain first-mover advantage in the GC market. Act as the primary regional stakeholder, collaborating with global teams (Product, R&D, Finance teams), local sales, field service, and external partners, to resolve cross-departmental/ cross-regional challenges and ensure seamless execution of NPI.
• Lead, develop, and scale a high-performing product marketing team, establishing clear performance metrics, and a culture of innovation and execution.

Qualifications Required

• Education: Bachelor's degree or above.
• Work Experience: Minimum 15 years of experience in product management (focused on service products), preferably in healthcare industry, experience in leading full-lifecycle product development, 5+ years in a senior leadership role.
• Leadership: Excellent leadership skills to motivate, develop, and manage diverse teams; experience in building and scaling teams to support business expansion.
• Language: Strong English communication skills, both written and verbal.
• Skills: Strong analytical and presentation skills

Desired Characteristics:

• Strategic Capability: Strong ability to analyze market trends, customer needs, and competitive landscapes, with a proven track record of formulating and executing successful product strategies that drive revenue growth.
• Innovation Capability: Proven ability to drive product innovation, including identifying unmet customer needs, proposing disruptive service concepts, or optimizing existing product models to help the product gain a first-mover advantage or break through market bottlenecks.
• Business Acumen: Strong financial literacy and understanding of GEHC's service market monetization models, with a track record of improving product profit margins and scaling revenue through targeted strategies.
• Stakeholder Management: Exceptional cross-cultural communication and negotiation skills, with the ability to influence global headquarters, local business units, and clients to align on product goals and drive collaboration.

Inclusion and Diversity

GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you'd expect from an organization with global strength and scale, and you'll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

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