Technical Service Assistant Manager, Animal Nutrition

1 week ago

ChangzhouWuxiSuzhou Metropolitan Area, China IFF Full time

Job Summary
Are you ready to take your skills to the next level and make a real impact?

IFF is a global leader in flavors, fragrances, food ingredients and health & biosciences, we deliver sustainable innovations that elevate everyday products.

Health & Biosciences: Channeling our passion for nature and bioscience into sustainable, life-enhancing technologies that power innovative solutions across healthcare, food, consumer and industrial markets.

The role is based in Guangzhou / Beijing, China (hybrid role). Be part of a motivated, passionate, and open-minded team where together we can achieve greatness and make a real impact. Your potential is our inspiration.

Where You'll Make a Difference
Provide technical support and services to internal sales team, customers within territory including:

  • Localize sales decks base on products literatures, trials reports released to make its wording to be with Chinese thinking logic, simple, comprehensive, easy-understanding and more attractive
  • Provide products/tech trainings to internal/distributors' sales team to introduce IFF Animal Nutrition and Health products, value proposition and related solutions;
  • Proactively support new business development activities and deliver trainings to customers/ key end users, generate market needs or market pull-through for sustainable business growth;
  • Follow and handle customer complaints;
  • Conduct competitive analysis related to key products from key competitors within territory and health product sector in technical ways
  • Provide technical support and services for super key accounts in Health Product segment in Greater China sub-region and standard influencing on industrial, national, and enterprise standards in health products applications
  • Establish and maintain good relationship with key influencers to improve personal/company brand reputation in feed industry
  • Build deeper relationship with tech stakeholders to create a strong mindshare mutually for sustainable sales growth

What Makes You The Right Fit

  • M.S. degree and above in zootechnical science or with equivalent education
  • 5+ years of total work experiences in tech service in feed additives/enzymes/health products is preferred
  • Technical communication skill with customers
  • Self-motivated - Initiates appropriate actions and follows through without prompting or close supervision
  • Strong teamwork and interpersonal skills
  • Capabilities in organizing customer event- international/domestic study tour, seminars or innovation interactions
  • Willingness to travel more than 50% of working time
  • Good command in Chinese and English, written and verbal

How Would You Stand Out?

  • Knowledge of Feed additives, enzymes/gut health products application/feed
  • Strong analytical skills for discoveries from potential customers to dig out their pain points or items we may improve with attractive ROI
  • Solid presentation skills

Why Choose Us?

  • Professional onboarding process
  • Training opportunities
  • Learning and development programs

We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.

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