National Account Manager(E-commerce)

该职位来源于猎聘 Please send your English resume when applying,thank you Are you obsessed with data, partner success, taking action, and changing the game? If you have a whole lot of hustle and a touch of nerd, come work with Pattern We want you to use your skills to push one of the fastest-growing companies to the top of the list. Pattern is the premier partner for global ecommerce acceleration. We are headquartered in Utah's Silicon Slopes tech hub, and we have offices in Asia, Australia, Europe, the Middle East, and North America. Valued at $2 billion, Pattern has been named one of the fastest-growing tech companies in North America by Deloitte and one of best-led companies in America by Inc. More than 100 global brands like Nestle, Sylvania, Kong, Panasonic, Sorel, Skullcandy, and Popsockets rely on Pattern's global ecommerce acceleration platform to scale their business around the world. We need a National Account Manager to develop key growth sales strategies, tactics and action plans to achieve financial targets. In this role, you will also find sales opportunities, follow up on leads in a timely manner, build relationships, understand customer trends, close the sales process with a signed contract, and hit quarterly and annual targets to increase revenue. This is a full time role and will work from Guangzhou, China. Frequently Asked Questions 【What is a day in the life of a National Account Manager?】

• Leverages in-depth knowledge of the competitive landscape and operational dynamics for Western brands on major Chinese e-commerce platforms (e.g., Tmall, JD, Douyin, etc.) to identify and onboard high-potential brands and products for APAC marketplace distribution.
• Spearhead market entry by engaging primary contacts at Western brands to drive their e-commerce expansion across the APAC region.
• Excel at researching and understanding prospective clients' core business objectives, goals, and critical challenges.
• Ability to communicate value propositions and recommendations effectively to the leadership within a prospective partner, complete business negotiations and negotiations on contract terms
• Set appointments with enterprise accounts
• Craft value-driven messages specific to enterprise accounts' current pain points and needs
• Active involvement in the implementation of each new partner to ensure a quick and complete realization of revenue, improve customer satisfaction
• Work closely with Marketing and Operations departments to maximize brand awareness and generate qualified leads
• Proficient in using Salesforce and strategic sales methodologies such as MEDDIC, Solution Selling, and Challenger Sale
• Must be willing to travel, with travel requirements not exceeding 25% of working time. 【What will I need to thrive in this role?】
• Bachelor's Degree
• CET 6 or above, fluent in speaking, writing professional English
• 6+ years of experience driving Western brand expansion into the Chinese e-commerce market, with a documented history of meeting or exceeding sales targets
• Well-versed in the Western brand ecosystem across key Chinese e-commerce platforms (e.g., Tmall, JD, Douyin)
• Proven ability to manage the full sales cycle from planning to closure, with demonstrated success in independently leading contract negotiations
• Developing client-focused, differentiated and achievable solutions
• Excellent listening and negotiation skills
• Ability to represent Pattern in a polished and professional manner to existing and potential clients
• Strong work ethic and self-discipline What does high performance look like?
• You follow through with all assignments in a timely manner
• You give 100% to all tasks and projects you are given
• You actively comment and participate in group collaborations
• You take full ownership of your projects and follow through to completion Sounds great What's the company culture? We are looking for individuals who are:
• Game Changers- A game changer is someone who looks at problems with an open mind and shares new ideas with team members, regularly reassesses existing plans and attaches a realistic timeline to goals, makes profitable, productive, and innovative contributions, and actively pursues improvements to Pattern's processes and outcomes.
• Data Fanatics- A data fanatic is someone who recognizes problems and seeks to understand them through data, draws unbiased conclusions based on data that lead to actionable solutions, and continues to track the effects of the solutions using data.
• Partner Obsessed- An individual who is partner obsessed clearly explains the status of projects to partners and relies on constructive feedback, actively listens to partner's expectations and delivers results that exceed them, prioritizes the needs of your partners, and takes the time to create a personable experience for those interacting with Pattern.
• Team of Doers- Someone who is a part of team of doers uplifts team members and recognizes their specific contributions, takes initiative to help in any circumstance, actively contributes to supporting improvements, and holds themselves accountable to the team as well as to partners. What is the hiring process?
• An initial phone interview with Pattern's talent acquisition team
• A video interview with the Director of Business Development
• A video interview with the VP of Business Development
• An onsite interview with a panel of department leaders
• Reference checks
• Executive review How can I stand out as an applicant?
• Discuss professional accomplishments with specific data to quantify examples
• Provide insights on how you can add value and be the best addition to the team
• Focus on mentioning how you would be partner-obsessed at Pattern
• Share experience on any side projects related to data and analytics Why should I work at Pattern? Pattern offers big opportunities to make a difference in the ecommerce accelerator industry We are a company full of talented industry experts that evolve quickly and often, we set big goals and work tirelessly to achieve them, and we love our Pattern family. Pattern is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Pattern provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability, status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.