Application Engineer CAD/CAM
3 months ago
WITH PASSION AND EXPERIENCE, YOU CAN ACHIEVE ANYTHING
We are one of the world's leading developers of high-performance CAD/CAM solutions – and have been for more than 25 years Our innovative CAD/CAM technologies ensure significantly higher performance in the programming process and set international standards in machining production.
What do a top mountain bike, an artificial hip joint and your smartphone have in common? We develop the software to produce these high-end products With hyperMILL® we control CNC machines, and we have the highest standards for performance and part quality.
Do you have a passion for CAD/CAM technology, and would you like to contribute your know-how with us? Then send us your application
Your main tasksElevate Customer Experiences- Deliver unparalleled technical and sales support to our valued customers, prospective clients, esteemed dealers, and strategic partners.
- Strive for excellence in every interaction, ensuring our stakeholders receive exceptional service.
- Harness your technical expertise to shine in the pre-sales phase.
- Craft compelling technical proposals that demonstrate innovation, dazzle with captivating product demonstrations, and engage audiences with persuasive presentations.
- Take charge of software installation with precision and finesse.
- Empower customers through comprehensive post-sales training, transforming them into proficient software users.
- Embrace technical challenges as opportunities for innovation.
- Resolve complex technical issues while contributing to the overall expansion of our sales.
- Foster synergy with our dynamic sales team.
- Stay at the forefront of market trends, ensuring alignment with schedules, and guaranteeing the timely fulfillment of our commitments.
- Bachelor’s degree in mechanical engineering, manufacturing engineering, industrial engineer, a related field, or comparable working experience.
- At least 2+ years of Manufacturing and/or CNC programming experience of multiple parts, materials, and metal removing processes.
- Working with multiple CNC controls (Siemens, Fanuc, Heidenhain)
- Working with milling and turning machines (multi-axis preferred)
- Training as a machine tool operator, precision mechanic, toolmaker, mechanical engineer, or comparable training.
- Language skills: Mandarin mother tongue and English B2 fluent
- Excellent computer skills (CAD/CAM, Office, Web).
- Proficient in using and troubleshooting software applications.
- Experience with remote assistance tools.
- Analytical mindset to understand and troubleshoot complex technical problems.
- Experience with CAM software.
- Experience with CAD software (Solidworks and Autodesk Inventor is a plus).
- Basic GD&T knowledge.
- Excellent communication skills, both written and verbal.
- Strong interpersonal skills and the ability to build positive relationships with customers.
- Strong problem-solving skills to identify and resolve software issues.
- Strong organizational skills to manage and prioritize multiple support requests.
- Dedication to providing excellent customer service and ensuring customer satisfaction.
- Enthusiasm for innovative technologies and solutions.
- Self-motivated individual who demonstrates independence and is highly goal oriented.
- Ability to thrive in an autonomous work environment, proactively driving projects to successful completion.
- Candidate must have permanent resident status.
- Flexibility to travel domestically, and travel internationally occasionally.Language skill:
- Mandarin: Mother tongue
- English: Fluent (B2)
- Dongguan / China
- Competitive compensation package: A fixed salary together with a bonus.
- Vacation scheme according to seniority
- Mobile phone allowance
- Festival gratuity: Chinese New Year and mid-autumn festival
- Flexible working model: Flexible working hours and remote work.
- Additional medical and accident benefits: Insurance of public transportation and accident
- Additional medical insurance for you and your family
- Physical examination once a year for free.
- Onboarding Program: A comprehensive onboarding program to help you get started and develop your potential at your own pace.
- Promotion of Personal Development: Targeted job-related training measures and workshops
- Company Events: Various corporate events throughout the year.
- International Working Environment: A varied and challenging role in a highly multinational, stable, and innovative company and a well-established local team.
- OPEN MIND Technologies Culture: Experience a very open-minded culture with flat hierarchies and a high degree of creative freedom.
- Stimulating Working Environment: Be part of a dynamic and highly motivated team. Grow professionally and personally with us
OPEN MIND – Technologieführer im Markt der digitalen Fertigung
OPEN MIND zählt weltweit zu den gefragtesten Herstellern von innovativen und leistungsfähigen CAD/CAM-Lösungen für die maschinen- und steuerungsunabhängige NC-Programmierung.
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