Digital Commerce Engineer

3 weeks ago

Shanghai, China emerson Full time

Job Summary

The role will involve engagement with key accounts for customer’s digital integration, digital interactions in collaboration with the region sales teams and other relevant collaborators, and act as the human point of contact behind the digital relationship. As the main sales point of contact with the dedicated account, the Digital Commerce Engineer will build e-platform corporation and e-procurement connection for pre-and after sale support, drive the account strategy, strengthen relationships by digital tools with the counterparts, supervise and understand customer needs and, align Emerson’s offerings to address them, in collaboration with field sales team.

In This Role, Your Responsibilities Will Be:

Proactively work with dedicated customers to increase digital integration on customer’ e-platforms. Be fluent in the benefits of digital integration and articulate a clear action plan for implementation. Responsible for the achievement of efficiency and enablement tools the Measurement Solutions Portfolio within the frame agree segment of customers through digital and remote interactions. Manager customers e-platforms and ’ account for MRO business Build up customized e-procurement process for customer experience and accounts sales. Proactively act for digital customer requirement from platforms and bringing to bear quantifiable business results with sales team proposal team and product team etc.  Acts as the contact for receiving customer queries and issues and work with the relevant functions within the organization to  Understand in full Emerson’s unique selling propositions and actively contextualize them to the customer industry needs to improve business, bring them to satisfactory conclusion. Understand and use available data analytics and reports to optimize account growth strategies, including whitespace analysis, pricing actions and customer segmentation. Actively coordinate with colleagues and orchestrate the support of subject matter authorities, Product Managers, or other company collaborators to create a compelling and differentiating value proposition for the selected customers. Support the deployment of new digital tools and engagement platforms as new technologies become available. 

Who You Are: 

Stay informed and proactively request training on the entire MSOL portfolio, rapidly adopting new technologies and incorporating new product launches in the sales strategy.

For This Role, You Will Need:

STEM degree or comparable technical education Good communication and presentation skills Adapted to new

Preferred Qualifications that Set You Apart:

Experience in engaging with customers through digital platforms and driving e-commerce plans Demonstrate comprehensive background of Measurement and Analytical Products  IT knowledge would be plus

Our Offer To You:

By joining Emerson, you will be given the chance to create a difference through the work you do.

Emerson's compensation and benefits programs are crafted to be aggressive within the industry and local labor markets. We also offer a comprehensive medical and insurance coverage to meet the needs of our employees.

We are committed to crafting a global workplace that supports diversity, equity and embraces inclusion. We encourage foreign nationals to join us through our Work Authorization Sponsorship.

We attract, develop, and retain outstanding people in an inclusive environment, where all employees can reach their greatest potential. We are dedicated to the ongoing development of our employees because we know that it is important to our success as a global company.

We have established our Remote Work Policy for eligible roles to promote Work-Life Balance through a hybrid work set up where our team members can take advantage of working both from home and at the office.

Safety is paramount to us, and we are steadfast in our pursuit to provide a Safe Working Environment across our global network and facilities.

Through our benefits, development opportunities, and an inclusive and safe work environment, we aim to create an organization our people are proud to represent.


Our Commitment to Diversity, Equity & Inclusion

At Emerson, we are committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspires innovation and brings the best solutions to our customers.

This philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place. Learn more about our and about .

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