Market Research Fieldwork Operations

2 months ago

Shanghai, China MMR Research Worldwide LTD Full time

We are looking for a dynamic and organized Market Research Fieldwork Operations & Logistics Executive to join our vibrant team. If you have a keen interest in market research and logistics and thrive in a fast-paced environment, this role is perfect for you

What we do here at MMR...

MMR is an independent, global consumer and sensory research agency specialising in food, drink, personal and household care research. We are industry leaders, guiding best in class innovation for our clients – partnering with over 50% of the top 100 global food and drink brands.

Our team consists of more than 850 highly skilled professionals, including research experts, data scientists, and sensory specialists. With offices in multiple countries, we offer a global reach that enables us to deliver exceptional insights and solutions to our clients.

What makes MMR special?

We are a “people first” company that prides itself on collaboration, honesty and mutual trust. Don’t take our word for it though, check us out on Glassdoor. You’ll see we’re currently rated at 4.8 out of 5 as an employer destination and a massive 97% of our employees would recommend working for us to a friend. Add to that 99% of our people approve of our CEO and you a general feel of what it means to be part of the MMR family.

No two projects are ever the same, often involving exciting innovations, varied methods and international markets. It’s a great opportunity to challenge and add value to client decision making, all while working with our passionate, friendly teams across the globe.

Role Overview:

The Market Research Fieldwork Operations & Logistics Executive will play a critical role in supporting the execution of fieldwork projects and maintaining our high standards of operational excellence. You will work closely with suppliers, project managers, and research teams to ensure efficient logistics and facilitate smooth project delivery.

Key Responsibilities

Fieldwork Component

  • Co-ordination of fieldwork in Market. 
  • Attending fieldwork tests where required.
  • Supplier relationship management – communications, supplier meetings, rate card negotiations, supporting co-ordination and resolution of resource conflicts, invoice queries, maintenance of internal databases,
  • Scan the regional marketplace for new fieldwork suppliers / new capabilities.

RFQ Support

  • This role will ensure all RFQs where the demander is located outside of China, are converted into Mandarin and fully checked against the English original.
  • The role is not expected to assume a heavy responsibility for covering RFQ processing but during peak times support may be needed so training will be provided

Logistics component

  • Product Sourcing: Online, wholesale and in-store.  Co-ordinate deliveries to specified locations, or working with suppliers to source product as applicable.
  • Check in goods, maintain accurate records, maintain product/shipment quality
  • Manage local 3rd parties (couriers)
  • Liaison with local & regional authorities regarding permits etc
  • Ordering consumables (boxes, tape etc)
  • Preparation of products for collection by couriers, packing, labelling etc
  • Selection and supervision of partners to support debranding / relabelling etc]

Requirements

  • Proven experience in fieldwork operations or logistics management, preferably within a market research environment.
  • Strong organizational skills with the ability to manage multiple projects and priorities simultaneously.
  • Excellent communication skills, both written and verbal, to liaise with internal teams and external suppliers effectively.
  • Detail-oriented mindset with an analytical approach to problem-solving.
  • Ability to work collaboratively as part of a team while also being proactive and capable of working independently.
  • Proficiency in MS Office Suite, especially Excel, for reporting and data management.
  • Comfortable with Travel in and around Asia

Benefits

What’s in it For You?

At MMR, we're committed to ensuring the happiness and well-being of each employee, regardless of where they are in the world

We offer a wide range of core and additional benefits to enhance your experience with us. Competitive salaries, ample holiday allowances, and unparalleled training opportunities are standard here. Our vibrant culture, talented team, and focus on employee well-being is what makes MMR truly shine.

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