Senior User Researcher

4 months ago

Shanghai, China Riot Games Full time

Responsibilities:

Drive user research efforts on game teams in partnership with production & design Leadership on high complexity, ambiguous problem spaces to help direct the experience of our new games, systems, and features. Contribute at the China studio level on strategy and operations as part of the China studio insight team Construct and perform labs, studies, and surveys - sometimes with novel or complex methodologies - designed to answer business, design, development, and usability questions Share the results with game and China studio leadership in clear, illustrative presentations that drive meaningful change Mentor other researchers, helping them learn from your experiences

Required Qualifications:

Education background in ONE of the following categories: Advanced degree in Psychology, Anthropology, Human-Computer Interaction, Cognitive Science, Human Factors or a related discipline plus 2 years of relevant research experience in game development Bachelor's degree in Psychology, Anthropology, Human-Computer Interaction, or a related discipline plus 4 years of relevant research experience in game development Experience running playtest and usability tests in a variety of paradigms, including and not limited to moderated testing, unmoderated testing, focused feature-specific testing, holistic and longitudinal testing, and more complex or constrained testing paradigms Trusted to operate independently regardless of structure, owns larger problems/projects/workstreams Ability to work collaboratively with others Familiarity with qualitative methods and analysis Experience synthesizing and presenting data for maximum impact and understanding Experience designing and performing basic survey research

Desired Qualifications:

Experience conducting games user research during the early stages of the development life cycle particularly incubation, prototype, and pre-production Familiarity with audience research including methods for identification and definition Familiarity with basic statistical methods for data analysis (regressions, correlations, factor analyses) Experience leading complex projects with multiple collaborators and work streams Experience managing vendors Experience working with leadership at the “team of teams” level on strategic and operational problems Fluent in Chinese and English, and can promote collaboration across different languages and cultures

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