Senior User Experience Design Specialist

We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

Meet the Team: 

SuccessFactors is an SAP product suite providing HCM (Human Capital Management) cloud-based solutions to manage various Human Resource functions such as business alignment, people performance, recruitment, and learning activities for all sizes of organizations in more than 60 industries.

The SAP SuccessFactors Product Design team is on a journey of transformation. We’re raising the standard for business engagement by designing our Human Resources app to focus on the employee, their day, their future, their career. We’re building a talented team around the world to support this journey and bring truly global point of view to our entire product. Think diverse, inclusive and engaged.

This senior designer’s role requires you to possess (and to continuously sharpen) your ability to think beyond the obvious; to unearth deeper connections and relationships; to be able to express your ideas and thoughts with clarity and purposefulness. Provides product usability, evaluation and support to product development teams, including the analysis and investigation of applications/systems, graphics, web, multimedia, voice response and conversational user interaction.

Core tasks include:

Creates, evaluates and modifies prototypes to support evolving software application development.

Develops user profiles, with emphasis on human error control, display issues, visual interaction, physical manipulation, and task and objective analyses.

Assists in developing design concept and implementation, providing input on user design considerations.

Develops and applies software design/usability processes in the investigation of technical problems.

Produces specifications describing user requirements and internal structures for product in development.

Role Expectations

Accountability

responsible for delivery of outcome of assigned projects or areas of responsibility

internally recognized senior on complex technical and business matters

works on large, complex activities, using demonstrated creativity and expertise and applying specialist professional knowledge to deliver high quality results / technical solutions

collaborates in devising long-term concepts

Complexity

contributes independently, resolves complex issues in own specialist area (e.g. cross-functional or cross-country projects)

works independently on topics while setting priorities having sole responsibility

provides regular project status and updates

decisions/solutions can enhance essentially current and future design and strategy

Experience

advanced technical or business skills and special knowledge in one / several areas

individuals with a customer focus have developed the acumen to cultivate and develop lasting customer relations

typically several years experience with increasing amount of responsibility

Communication

builds and maintains partnerships with internal and external customers and partners

contributes actively to build common ground for cooperation

communicates clear and conveying processes & policies in a way that others can understand

communicates relevant messages in a timely manner and with constructive feedback to cross functional colleagues & managers

Key Responsibilities and Tasks

Be at the forefront of SuccessFactors product design in concert with our overall vision and strategy.

Be a leader in our Mobile First strategy.

Be an active, energetic and thoughtful participant in the end-to-end process model to deliver contemporary and cutting-edge product.

Work closely with Product Managers and Developers to provide our customers with fresh, friendly, and simple user experiences no matter their function or role within the application.

Support accessibility design efforts across all stages of product development, from conceptualization to implementation.

Take responsibility for usability testing and providing Product Design sign-off for releases.

Participate and lead research efforts within our customer-centric research program.

Engage with end users, customers and the sales team to better understand the needs and workflows of the end users and collaborate on concepts for new functionality.

Combine new design mock-ups for existing product features and demonstrate a meaningful story behind each feature design.

Be adaptable to challenges and flexible with change.

Communicate and collaborate with colleagues across all levels, teams, location and willing to take ownership.

Be someone that the team could rely on to guide, support, lead and critique.

What You Bring: 

Good to have skills

Support to define and enforce design guidelines, standards, and best practices to ensure consistency and coherence in user interface design

Support DSM team to create and maintain a comprehensive library of design components, patterns, and templates within design tools and repositories.

Experience in UX design with a focus on AI-powered products and services.

Solid understanding of artificial intelligence, machine learning, and natural language processing

Stay up-to-date with the latest UX design trends, techniques, and technologies in AI and machine learning

Understand Accessibility principles like perceivability, operability, understandability, and robustness.

Requirements

Bachelor’s degree in Human Centered Interaction, Computer Science, or a related field

8+ years of experience working as Product or UX designer - preferably in a SaaS or consumer app company.

Mobile iOS and/or Android experience.

Self-motivated fast learner with exceptional follow-through while operating with a sense of urgency.

Comprehensive knowledge of design software such as Figma and related tools.

Able to use English as the working language, such as presentation, workshop discussion, email communication

Experience working in a large & geographically dispersed product-driven environment ++

Previous work history in enterprise software companies ++

#GCSF

​ Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

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