IT Operation Manager, HSBC Fintech

6 months ago


Shanghai, China HSBC Full time

We are seeking an IT Operations Manager with more than 5 years of experience in internet operations, with deep understanding the operation process and key steps. The successful candidate will have worked in various platform such as PC/mobile. They will have experience building user operations capabilities from scratch, planning enterprise-specific user operations capabilities based on business objectives and scenarios, and have a basic knowledge of IT project management abilities and experience.

We are currently seeking an experienced professional to join our team.

In this role, you will:

1. Familiar with business operation data model, know the key metrics.
2. Familiar with IT management and best practices.
3. Familiar with and data analytics and tracking systems.
4. Understand and manage IT/Business process mechanisms.
5. Collaborate with other departments to align IT systems with business goals.
6. Ensure data is handled, transferred or processed according to legal and company guidelines.
7. Monitor operational costs, conduct near- and long-term financial forecasts.
8. Owning/managing the overall user operation System.

Requirements

To be successful in the role, you should meet the following requirements:

1. Bachelor's degree is required.
2. At least 5 years of experience in platform operations or user operations.
3. Experience in building user operation capabilities from scratch.
4. Proven track record in project management and team leadership.
5. Strong understanding of IT system security.
6. Superior analytical and problem-solving capabilities.
7. Excellent organizational and leadership skills.
8. Outstanding communication abilities.
9. Solid understanding of data analysis, budgeting, and business operations.



  • Shanghai, China HSBC Full time

    Compliance is a global function that brings together all aspects of regulatory and financial crime risk management. Acting as risk stewards, and incorporating a range of specialist teams, we work together with the business and leverage advanced technology to help HSBC navigate a complex regulatory landscape and embed a sustainable approach to compliance...


  • Shanghai, China HSBC Full time

    At HSBC we not only talk about Digital Transformation, we “walk the talk.” We will be where our customers want us to be: on their phones, on WeChat, through a digitally-enabled mobile sales force. This transformation is happening globally but nowhere faster than in China, as we target to grow and offer services to China customers who increasingly...


  • Shanghai, China HSBC Full time

    With a reporting line to the Risk and Control QA Assistant Manager of Busines Control team of HSBC Fintech, this position, as a specialist individual contributor, will engage with all 3 lind of defences internally and regulator externally and assist Risk and Control Senior Managers to ensure the consistent and effective implementation of the risk and...


  • Shanghai, China HSBC Full time

    We are currently seeking an experienced professional to join our team. In this role, you will: The Risk and Control Manager is responsible for assisting with the effective governance and management of non-financial risks in the First Line of Defence. This job provides specialist Risk and Control advice and/or support, challenges and insights,...


  • Shanghai, Shanghai, China HSBC Full time

    Job Title: Senior Regulatory Compliance Manager, FintechHSBC is seeking a seasoned compliance professional to join our team as a Senior Regulatory Compliance Manager, Fintech. This role will be responsible for ensuring compliance with all relevant external laws and regulations, internal codes and policies, and good market practices relating to Regulatory...


  • Shanghai, Shanghai, China HSBC Full time

    Fintech Risk Control Specialist RoleThis position will engage with all 3 lines of defence internally and regulator externally. The role will work closely with the Risk and Control Senior Managers to ensure consistent implementation of the risk and control strategy as set out in the HSBC Operational Risk Management Framework and related Group and Local...


  • Shanghai, China HSBC Full time

    We are currently seeking an experienced professional to join our team. In this role, you will: The individual in this role will be responsible for turning our existing retail banking or wealth management products into as well as creating new digital propositions that will meet customer needs. This may imply new products, services, partnerships or...


  • Shanghai, Shanghai, China HSBC Full time

    At HSBC, we are seeking a highly experienced Strategic Insight and Optimization Lead to join our team in Fintech.

  • IT Operations Manager

    4 weeks ago


    Shanghai, Shanghai, China HSBC Full time

    We are seeking an IT Operations Manager with a strong background in fintech operations, who can lead the development of user operations capabilities and align IT systems with business objectives.Key Responsibilities:Familiarize yourself with business operation data models and key metrics.Apply IT management best practices and data analytics techniques.Manage...


  • Shanghai, Shanghai, China HSBC Full time

    About the RoleWe are seeking an experienced Digital Wealth Product Manager to join our team at HSBC.Job DescriptionThe successful candidate will be responsible for transforming our existing retail banking or wealth management products into innovative digital propositions that meet customer needs. This may involve creating new products, services,...


  • Shanghai, Shanghai, China HSBC Full time

    Role Overview We are seeking an experienced Risk and Control Manager to join our team at HSBC. Key Responsibilities Assist with the effective governance and management of non-financial risks in the First Line of Defence. Provide specialist Risk and Control advice and/or support, challenges and insights, promoting Risk and Control monitoring and...


  • Shanghai, China HSBC Full time

    We are currently seeking an experienced professional to join our team. In this role, you will: The Fraud Risk and Control Manager is responsible for assisting with the effective fraud governance and management of non-financial risks in the First Line of Defence. This job provides specialist Risk and Control advice and/or support, challenges and...


  • Shanghai, Shanghai, China HSBC Full time

    Job OverviewWe are seeking an experienced Regulatory Compliance professional to lead our FinTech operations in China. This role will be responsible for ensuring compliance with all relevant external laws and regulations, internal codes and policies, and good market practices relating to Regulatory Compliance and Financial Crime risks.


  • Shanghai, China HSBC Full time

    We are currently seeking an experienced professional to join our team. In this role, you will: This role assists with the implementation of the Risk and Control strategy as set out by the Head of Business Control and Strategy or team leader. This role will ensure the consistent and effective implementation and performance of operational Risk and...


  • Shanghai, China HSBC Full time

    Global Private Banking(GPB) HSBC Private banking provides personal relationship management including integrated banking, investment and wealth advisory services to high net worth clients and their families around the world. The business builds on the strength, heritage and prudent long-term strategy of the HSBC Group to search out and reveal new...


  • Shanghai, Shanghai, China HSBC Full time

    Job SummaryWe are seeking an experienced professional to join our team as a Frontline Compensation Analyst, Fintech. This role will involve analyzing and measuring the effectiveness of existing business processes and developing sustainable and quantifiable improvements.Key ResponsibilitiesProvide proactive consultancy services at various points of the Change...


  • Shanghai, China HSBC Full time

    Some careers open more doors than others. If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.  We are...


  • Shanghai, China HSBC Full time

    We are currently seeking an experienced professional to join our team. In this role, you will: 1、基于当前大会员覆盖的业务和客户概况,通过数据分析和数据洞察,找出大会员渗透的最优路径,并配合设计和产品经理,完善大会员的渗透和营销策略,以实现大会员规模的持续稳定增长;...


  • Shanghai, China HSBC Full time

    The Global Marketing function is focused on supporting the strategic and revenue growth priorities of the Bank. The function focuses on understanding customers and the identification, development and execution of Marketing strategies, campaigns and activities that support and strengthen the HSBC brand, support the drive for revenue and increase customer...


  • Shanghai, China HSBC Full time

    We are currently seeking an experienced professional to join our team. In this role, you will: Contributes to the broader strategy and agenda, has a deep understanding of the external environment and the relevant business/HR’s current and strategic agenda and vigorously ensures that Learning strategies directly support this agenda. Roles and...