Senior Consulting Manager, Visa Consulting and Analytics

3 weeks ago

Shanghai, China Visa Full time
Job Description

Team Summary:

Visa Consulting & Analytics (VCA) drives tangible, impactful and financial results for Visa's clients, including card issuers, acquirers, and merchants. Drawing on our expertise in strategy consulting, data analytics, brand management, marketing, operations and macroeconomics, VCA solves the most strategic problems for our clients.

What a Senior Client Consulting Manager in the Visa Consulting and Analytics team does at Visa:

 

This role in will be responsible for delivering consulting engagements for our financial institution clients, enabling growth and improved profitability across their payments business.

A Senior Consulting Manager is responsible for significant components of client engagements, and in some cases end to end delivery. Typically, this will involve interacting with the client team, gathering and managing project inputs, analyzing data to form conclusions and recommendations, developing and presenting compelling project reports and working with clients on executing recommendations.  The full range of responsibilities are detailed below:

  • Build client proposals and project plans, identifying dependencies, roles and responsibilities

  • Actively engage in the actual delivery during the project life cycle, utilizing governance frameworks, and mitigating / resolving complex problems that emerge during engagements

  • Prepare project materials including interview guides, data requirements, concepts, frameworks

  • Undertake client interviewing, collecting and analyzing input such as client information, data, processes, policies, competitive and environmental information

  • Create, develop and maintain models, contribute to IP creation and standardized VCA offerings

  • Continuously build knowledge, surfacing new insights and producing thought leadership pieces that contribute to practice development

  • Identify solutions and recommendations that are linked to client objectives and result in performance improvement

  • Create compelling presentations to illustrate findings, ideas, recommendations, and within consulting engagements

  • Recommending approaches, providing guidance and at times physically supporting implementation at the client site

  • Collaborate with local AE/other functional teams to gain insights and support client engagement and execution

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.


Qualifications

What you will need:

• Significant experience in management or analytics consulting related to the credit card industry, or within credit card management
• Superior analytical and problem solving skills, with demonstrated intellectual and analytical rigor
• Must be team oriented, collaborative, diplomatic, and flexible, able to work effectively in matrixed organization
• Excellent presentation skills, including strong oral and writing capabilities
• Self-motivated, results oriented individual with the ability to handle numerous projects concurrently
• Significant knowledge in analytical tools and processes commonly used in the credit card industry such as Python, SAS and database structures
• Experience in and passion for the power of analytics to inform and drive strategy and tactics, and proven ability to generate insights from data

What will also help
-Experience in payments, the retail banking industry, or technology
-Experience in customer experience design (using human-centered design / design thinking)
-An understanding of statistical analysis, modelling, scoring schemes, etc.



Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

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