field service engineer

7 months ago


Wuhan, China Alfa Laval Full time

Description

At Alfa Laval, we always go that extra mile to overcome the toughest challenges. Our driving force is to accelerate success for our customers, people and planet. You can only achieve that by having dedicated people with a curious mind. Curiosity is the spark behind great ideas. And great ideas drive progress.

As a member of our team, you thrive in a truly diverse and inclusive workplace based on care and empowerment. You are here to make a difference. Constantly building bridges to the future with sustainable solutions that have an impact on our planet’s most urgent problems. Making the world a better place. Every day.

What you know

• Responsible for executing maintenance and minor repairs on standard products at customer site.
• Investigate and resolve technical problems on standard products at customer site.
• Preparation of the service job to execute/resolve at the shortest possible time.
• Follow up on actions and promises made to customers.
• Write service report on site and get it signed by the customer.
• Update service execution IT system with relevant information.
• Report unsafe practices, incidents and work for continuous improvement.
• Capture Installed Base on site and communicate sales opportunities to sales organization.
• Proactive recommendation to customers for purchase of spares.
• Execute service in our Service Centres if required.

We care about diversity, inclusion and equity in our recruitment processes. We also believe behavioral traits can provide important insights into a candidate's fit to a role. To help us achieve this we apply Pymetrics assessments, and upon application you will be invited to play the assessment games.


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