Associate Manager, Distributor Compliance

3 weeks ago

Shanghai, China CN20 Alcon (China) Ophthalmic Product Co. Ltd Company Full time

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon. ​

The (Associate) Manager/Sr. Specialist - Distributor Compliance is responsible for supporting the implementation of Distributor Life-cycle management mechanism with a primary focus on distributor training in Alcon China.

In this role, a typical day will include:

Major Accountabilities:

Training & Communication:
- Identify and analyse training needs, support line manager to develop and implement compliance related training strategies to ensure optimal delivery focusing on effectiveness, clarity, and understandability.
- Prepare appropriate training and communication materials in accordance with the training strategy and plan or to fulfill ad-hoc internal clients’ need.
- Provide compliance trainings and communications to distributors and employees including onboarding, refresher and issue-based training.
- Facilitate the administrative supports of large-scaled compliance training (e.g., annual distributor meeting, sales meetings)
- Continuously collect feedback on the training program to identify improvement spaces.
- Track and record delivery of training and communications. Distributor Compliance Program:
- Support distributors in conducting self-assessment on their compliance program as well as provide compliance toolkit to assist on any gap-filling or risk mitigation.
- Deliver policy clarification and interpretations to help distributors mitigate compliance risks and achieve legitimate business objectives. Monitoring & Assessment:
- Conduct distributor site visits and on-site assessments.
- Develop appropriate and consistent mitigation plans and ensure the completion of aligned mitigation items within expected timeline.
- Support the timely completion of corrective and preventive actions for distributor internal audit findings. Investigation:
- Assist in investigations to the extent requested.

WHAT YOU’LL BRING TO ALCON:

Education

Bachelor degree or equivalent required

Experience / Professional Requirements

3-4 years of experience working in a compliance programme within a business. This experience should preferably include progressive responsibility. Audit experience preferred Experience in healthcare industry – medical device, pharma or Biotech is preferred Experience with channel compliance management preferred Demonstrates high level of professionalism

Language and communication

Verbal and written communication skills in English. Capable of fluent communication with English native speakers. Good cross functional communication and influencing skills, good project management experience.

How You Can Thrive at Alcon:

Opportunity to work with a leading global medical device company. Collaborate with a diverse and talented team in a supportive work environment. Competitive compensation package and comprehensive benefits. Continuous learning and development opportunities.

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