Technical Account Manager

Found in: Talent CN S2 - 5 days ago

Shanghai, China A2MAC1 Full time

TASKS & RESPONSABILITIES (detailed view of main duties and list of tasks in the role. Avoid a long list of bullet points and regroup tasks by main activities)

Activity

  • Seek new sales opportunities with new and existing customers in China for market development
  • Achieve sales target and budgets as agreed with company policy.
  • Product presentation, product introduction, and involving internal resources to achieve sales grow.
  • Advise management of events and status of customers and market situation.
  • Participate actively in providing local contribution to the global key accounts.
  • Timely feedback to management about the customer visit and supporting sales to do technical clarification to customer.
  • Complete proposal on automobile industry customized product by fully analyzing market and customer need, contract negotiation and sign contract.
  • Work as a contact window between sales and factory to secure smooth implementation of sales projects
  • Prepare comments & deviation according to customer specification for sales projects
  • Smart selling and conducting training & technical communication to customer to increase customer satisfaction.
  • Be a team player, involving others to achieve sales growth & customer satisfaction
  • Maintain vigilance on competitor’s product and pricing in the target market
  • Provide other services and duties as directed by management discretion
  • Assist in collection of overdue accounts and Fapiao issue
  • Living A2Mac1’ s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.
  • KEY MEASURES & INDICATORS (main KPIs used in the role)
  • 1. Achieve team sales revenue 2. Net Promoter Score for China

Requirements

Professional Background

  • Bachelor degree in Automobile Industry or Mechanical Engineering, or equivalent experience
  • 3-5 years minimum experiences as Sales or Customer services in Automobile industry
  • Understanding and knowledge of the technologies related with Company Automobile Products will be a plus.
  • Demonstrated operational excellence in analytical thinking, process development and improvement, problem solving and planning
  • Willing and able to address escalated client issues with speed and urgency
  • Cooperative and team-oriented personality with high motivation
  • Fluent in English

Skills & Abilities

  • experience in CAE, CAD are favorable. (Simulations)
  • Strategically minded and strong negotiating skills
  • Target-orientated, self-motivated
  • Exceptional interpersonal and communication skills
  • Accept business trip(Domestic/foreign)

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