Senior Application Engineer

DESCRIPTION

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This dual customer/product focused position serves as the senior technical liaison between OEMs and represents our customers during new product development programs. Applying Cummins products to customer vehicles requires the development of technical specifications, implementing new design configurations, and delivering high performance, low-cost equipment and system solutions integrated with customers products in a variety of applications. Integrating high quality and optimized customer solutions requires the interaction with sales and marketing teams.

Key Responsibilities:

Obtains input and negotiates with Subject Matter Experts and Value Package Introduction (VPI) Teams and delivers product data and installation requirements to Application Engineers and OEMs Makes decisions in the areas of product selection, design, and integration that impact OEM machine performance, optimization and quality Applies and improves processes such as Installation Quality Assurance, OEM integration and product selection and tools such as Advisor, Cummins OnLine Specifications (COLS) and Global Customer Engineering (GCE) required to support the processes and enable high quality decision making. Develops strong working relationships with customer technical counterparts to serve as their primary liaison to deliver specialized product technical information, manage product specifications, communicate product change information, conduct complex installation issue resolutions and facilitate customer requests Applies technical expertise in the areas of product, application and market knowledge to support OEM product selection and equipment design Leads the translation of customer needs and "voice of the customer" into functional product requirements to provide input on program-related decisions Serves as customer/market advocate inside Cummins during participation in new product development programs, design reviews and product change request processes Ensures products are applied and installed correctly to meet customer system requirements and environments Assures installation quality by validating prototype machine performance and ensuring installations meet Cummins requirements Utilizes Analysis Led Design (ALD) and Six Sigma tools to optimize product and system performance Proposes innovative customer-focused initiatives and projects Assists with the transfer of knowledge through coaching and mentoring less experienced engineers Provides independent leadership of smaller business impact projects or ownership of complex components, products, systems or services with greater elements of ambiguity over the senior or lead engineer level and with full accountability to the project team. Delivers independent execution of established and emerging work processes and systems, while still developing technology or product knowledge. Leads the development and improvement of work processes and systems across a functional discipline area within a business unit site. Coordinates and directs work amongst technicians and temporary student employees, assists in the transfer of knowledge to lesser experienced engineers through either indirect (scope of influence) or direct management of a small, local group of engineers. Provides support and guidance to influence technical direction within a project team and continues to develop proficiency in the competency areas critical to success in the role. Operates as a recognized specialist in a discipline or product area within the immediate team.

RESPONSIBILITIES

Competencies:

Machine Integration and Optimization - Combines various parts or sub-systems into a whole to achieve the output most desired by the customer; applies Cummins' installation requirements using our standard tools, processes and identified best practices to ensure optimization of performance, reliability, cost and quality; analyzes technical issues using proven problem-solving and troubleshooting techniques for rapid resolution.

Product Application Support - Ensures new product information is available by developing and managing accurate and complete technical content in a timely manner to support our customers and the business; provides new options through management of technical systems to support sales to all of our markets; defines installation requirements and develops innovative tools with in-depth, cross-system knowledge and industry experience for successful design and integration.

Product Function Modeling, Simulation and Analysis - Impacts product design decisions through the utilization and/or interpretation of computational tools and methods that predict the capability of a product's function relative to its system, sub-system and/or component level requirements.

Product Installation Quality - Identifies and applies ways to improve machine integration to minimize rework and deliver the best product; applies standard Cummins processes based on the experience and knowledge of product installation experts; ensures that products are installed correctly and meet requirements through an installation review process.

Product Problem Solving - Solves product problems using a process that protects the customer; determines the assignable cause; implements robust, data-based solutions; and identifies the systemic root causes and recommended actions to prevent problem reoccurrence.

Product Selection - Guides customers to the best product offerings for their markets and applications; offers best-fit solutions to customers by optimizing product specifications to make Cummins' offerings easy to install into new applications; represents features and benefits of products in terms that customers understand; ensures Cummins' products aren't misapplied through using Cummins' technical information systems, local and application requirements.

Technical Customer Management - Represents Cummins to our customers by being the interface for all technical aspects; provides engineering data, documentation and training to customers to support the design and integration of equipment; ensures that the customer's business is not interrupted by managing Cummins' product changes through the use of our change processes and regular communications with Product Development and the customer.

Builds networks - Effectively building formal and informal relationship networks inside and outside the organization.

Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.

Customer focus - Building strong customer relationships and delivering customer-centric solutions.

Decision quality - Making good and timely decisions that keep the organization moving forward.

Drives results - Consistently achieving results, even under tough circumstances.

Manages complexity - Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.

Resourcefulness - Securing and deploying resources effectively and efficiently.

Values differences - Recognizing the value that different perspectives and cultures bring to an organization.

Education, Licenses, Certifications:

College, university, or equivalent Bachelor's degree in Engineering or appropriate STEM field is required.

Post-graduate (Master's) degree relevant to this discipline area may be required for select roles.

This position may require licensing for compliance with export controls or sanctions regulations.

Experience:

Prior Senior or Lead Engineer equivalent work experience in a relevant discipline area is required with a demonstrated track record of technical problem solving and quality decision making. Knowledge of MS Office tools is preferred

QUALIFICATIONS

岗位描述：

应用工程师是为OEM客户提供康明斯的技术支持，提供给OEM应用匹配的专业知识，并在康明斯内部传递客户的声音。应用工程师通过发动机产品匹配开发并引领整车集成，覆盖了从发动机产品选择、匹配设计、整车开发、验证，到项目验收和整车系统集成优化。应用工程师将持续负责整车产品的全生命周期管理，包括变更管理、VPI/VPC/PQC等项目支持以及实际使用后的产品性能反馈。作为康明斯的技术接口，应用工程师并不仅仅是直接与OEM技术部门互动的工程团队，更是建立国内外技术沟通联系的桥梁，并将公司内部的相关人员联系起来，帮助康明斯发动机成为车用领域OEM的首选。

具体职责：

与OEM签订发动机技术协议，对匹配的各系统技术状态负责，并根据发动机产品在不同的系统内提交SO号申请及在内部各系统内建立流程；

与OEM各个系统工程师对接产品的接口设计及系统、零部件设计技术支持，并提供发动机及关键部件的3D专属模型，以及影响整车的关键部件的性能参数，整车各系统图纸评审；

整车试制的样车现场技术支持，负责样车的完整的IQA测试及相关资源协调；

匹配过程中，需要将客户技术需求转换成工程语言，传递给相关职能并帮忙推动康明斯各个职能部门解决客户VPCR需求；

需要与OEM工程技术团队工作层面以及领导层面均建立良好的合作关系，协助市场销售经理共同推进康明斯发动机在OEM的系列产品平台的匹配机会；

任职要求：

内燃机，车辆工程，机械设计与制造、机电一体化等相关专业毕业，本科及以上学历；

需具有5-8年工作经验，有整车与发动机应用匹配经验者优先；

大学英语CET-4及以上，英文熟练听说写；

有机械设计、机械原理、三维软件制图等基础知识；

良好的语言及文字表达能力，能够独立进行技术交流、撰写技术文件；

性格开朗稳重，工作认真负责，善于持续学习和思考；

具有较高的工作热情以及自觉性，自我管理能力较强，心理素质较好；

诚实守信、强烈团队意识、自驱力。