IT VIP Onsite Support Engineer

Found in: Talent CN S2 - 1 week ago


Shanghai, China DXC Technology Full time

Job Description:

Essential Job Functions:
• Provide technical support in infrastructure services, responding to issues and assisting in tasks.
• Contribute to the implementation of infrastructure projects and assignments.
• Monitor and troubleshoot infrastructure systems, ensuring reliability and performance.
• Work with the team to enhance infrastructure effectiveness and address technical challenges.
• Support the development of infrastructure documentation, including incident logs and configuration records.
• Apply technical knowledge to address infrastructure-related challenges.
• Follow established best practices and standards in infrastructure service delivery.
• Utilize technical skills to address infrastructure issues and incidents.

Basic Qualifications:
• Bachelor's degree in a relevant field or equivalent combination of education and experience
• Typically, 4+ years of relevant work experience in industry, with a minimum of 1+ years in a similar role
• Proven experience in infrastructure technology analysis
• Proficiencies in data analysis and technical knowledge
• A continuous learner that stays abreast with industry knowledge and technology

Other Qualifications:
• An advanced degree in a relevant field is a plus
• Relevant certifications, such as CompTIA Network+, Microsoft Certified: Azure Fundamentals, or Google Associate Cloud Engineer, are a plus


  • VIP Client Ambassador

    Found in: Talent CN S2 - 1 week ago


    Shanghai, China IPSEM Squared Operational Services Sdn. Bhd. Full time

    Key Tasks & ResponsibilitiesThe role focuses on representing the client to support the delivery of premium experiences. Working with an allocated group, your role will be to ensure that VIP guests have an exceptional experience, that they are fully serviced and managed on-site.Responsibilities include:1. Ensuring VIP guest spaces are ready to receive...

  • Desktop Support Engineer

    Found in: Talent CN S2 - 2 weeks ago


    Shanghai, China Excis Ltd Full time

    Background As a member of the End User Support team, the candidate will provide high quality support with very good customer service, technical expertise and timeliness. This position has frequent contact with end users, peers and managers primarily face to face as deskside support for service requests and on-site problem resolution. The candidate will...

  • IT Onsite Engineer

    Found in: Talent CN S2 - 1 week ago


    Shanghai, China DXC Technology Full time

    Job Description: • Maintains a first class level of customer service ensuring that all customers are responded to and problems are addressed in a timely, efficient and professional manner. • Install, upgrade, support and troubleshoot Windows Operating System and application such as Microsoft office, Adobe and any other authorized desktop application....

  • CMM Senior Technical Support Engineer

    Found in: Talent CN S2 - 1 week ago


    Shanghai, China ZEISS Group Full time

    Position Summary / 职位概况 Be able to conduct the training programs of ZEISS IQS CMM products, deliver classroom, onsite and on-line technical training courses to IQS APAC service teams. Responsible for training syllabus, content and documentation creating, updating and revison. As a member of ZEISS IQS global support network, provide timely...


  • Shanghai, China Thermo Fisher Scientific Full time

    : (Bullets) 1. Be the contact window of customer and China Service, quickly provide solution to our customers. 2. Deliver professional proposals related instrument malfunction, operation enquiry, application questions, other customer concerns. 3. Work with team closely to keep improving technical capability and online handling capacity. 4. Support...

  • Desktop Support Engineer

    Found in: Talent CN S2 - 2 weeks ago


    Shanghai, China Excis Compliance ltd Full time

    BackgroundAs a member of the End User Support team, the candidate will provide high quality support with very good customer service, technical expertise and timeliness.  This position has frequent contact with end users, peers and managers primarily face to face as deskside support for service requests and on-site problem resolution. The candidate will work...

  • Jnr Onsite Engineer

    Found in: Talent CN S2 - 1 week ago


    Shanghai, China DXC Technology Full time

    Job Description: • Manage hardware & software lifecycle programs by tracking hardware & software through asset tool/system. • Maintenance of IT assets and keep proper documentation. • Update and implement relevant policies and guidance regarding asset management. • Provide training and advice from time to time to all the end users as well as IT...

  • X-ray Senior Technical Support Engineer

    Found in: Talent CN S2 - 1 week ago


    Shanghai, China ZEISS Group Full time

    Position Summary / 职位概况 ​ Be able to conduct the training programs of ZEISS IQS X-ray & optical products, deliver classroom and on-line technical training courses to IQS APAC service teams. Responsible for training syllabus, content and documentation creating, updating and revison. As a member of ZEISS IQS global support network, provide timely...

  • Service Engineer, OPH

    Found in: Talent CN S2 - 1 week ago


    Shanghai, China ZEISS Group Full time

    Position Summary / 职位概况 Provides after-sales service support to customers on-site in the fields of installation, repair, and maintenance Zeiss products. Serves as technical troubleshooter and reports directly to Regional Service Manager. Requirements / 要求 Education / 教育背景 Diploma in science and engineering Experience /经验 Relevant...

  • Desktop Support Engineer

    Found in: Talent CN S2 - 2 weeks ago


    Shanghai, China Excis Compliance ltd Full time

    Job DescriptionBackgroundAs a member of the End User Support team, the candidate will provide high quality support with very good customer service, technical expertise and timeliness.  This position has frequent contact with end users, peers and managers primarily face to face as deskside support for service requests and on-site problem resolution. The...

  • L2 Support-SA

    Found in: beBee S CN - 3 weeks ago


    Shanghai, China Cognizant Technology Solutions Full time

    Project / Program ManagerQualification:Science / Engineering graduateResponsibility:Stakeholder Management • Responsible for liaising between project teams across locations and the Customer. Service Management. •Participate and provide inputs for release planning. •Act as the Cognizant Delivery team point of contact for the portfolio. •Support...

  • SA-Disney-Pos Support

    Found in: beBee S CN - 3 weeks ago


    Shanghai, China Cognizant Technology Solutions Full time

    Project / Program ManagerQualification:Science / Engineering graduateResponsibility:Stakeholder Management • Responsible for liaising between project teams across locations and the Customer. Service Management. •Participate and provide inputs for release planning. •Act as the Cognizant Delivery team point of contact for the portfolio. •Support...

  • Customer Support Engineer

    Found in: Talent CN S2 - 1 week ago


    Shanghai, China 3060 KLA-Tencor International Trade (Shanghai) Co. Ltd科天国际贸易(上海)有限公司 Full time

    Description Main Responsibilities: 1. Responsible for customer service activities associated with updating, troubleshooting, diagnosing and repairing of highly complex capital equipment at customer sites. 2. Represents the company to the customer and assumes accountability for customer satisfaction with service. 3. Assures operational...

  • Applications Development Engineer

    Found in: beBee S CN - 3 weeks ago


    Shanghai, China KLA Full time

    Company Overview KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA...

  • Desktop Support Officer

    Found in: Talent CN S2 - 1 week ago


    Shanghai, China Axiom Technologies Full time

    Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at . We are looking for the capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the...

  • Sales Engineer, OPH

    Found in: Talent CN S2 - 6 days ago


    Shanghai, China ZEISS Group Full time

    职务描述 Finance Target 75% Own Order/ sales / AR / Loan budget in the territory Sales Activity 5% Sales in direct in some private hospital , some VIP hospital and some deals without dealer coverage Build and maintain good relationship with local KOLs Directly approach the customer Work together with market team to maintain local reference site...

  • Customer Support Engineer

    Found in: Talent CN S2 - 1 week ago


    Shanghai, China Brooks Automation Full time

    Description PRIMARY RESPONSIBILITY: Provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems. Checks out and approves operational quality of system equipment. Instructs customers in the operation and...

  • Customer Support Engineer

    Found in: Talent CN S2 - 1 week ago


    Shanghai, China Brooks Automation Full time

    Description PRIMARY RESPONSIBILITY: Provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems. Checks out and approves operational quality of system equipment. Instructs customers in the operation and...

  • SSME CS Remote Support Specialist

    Found in: Talent CN S2 - 1 week ago


    Shanghai, China Siemens Shanghai Medical Equipment Ltd. Full time

    Do you want to join us in helping to fight the world's most threatening diseases and enabling access to care for more people around the world? At Siemens Healthineers, we pioneer breakthroughs in healthcare. For everyone. Everywhere.  We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone in order to grow...

  • Senior Sales Engineer, TP

    Found in: Talent CN S2 - 1 week ago


    Shanghai, China ZEISS Group Full time

    Position Summary / 职位概况 Primary function is to plan and perform sales, dealer support and marketing efforts. This activity will be done using all principles of good salesmanship including personal client visits, exhibitions and sales support on dealer Requirements / 要求 Education / 教育背景...