Gateway Manager Air Freight

3 weeks ago

Guangzhou, China dbschenker Full time

Your tasks

Accountabilities:

Ø Lead team to reach the team goal and meet customer's satisfaction.

Ø Implement the hub operation plans according to budgetary targets, service/ productivity standards and cost controls.

Ø Co-ordinate with internal other department, in case solve the problem at the 1st available time.

Ø Formulate internal KPI for measuring service performance and make corrective action plan to improve the service in consistent.

Ø Efficiently and sufficiently coach staff via consistent on-job training to improve team productivity.

Requirements

Education: College Degree or Equivalent Skills: Develop Planning and Organization Skills Negotiation and Interpersonal Skills Creativity and Ability to Develop Novel Ideas and Solutions Skills Effective, Analytical Problem Solving Skills and Decision Making Skills Experience /Knowledge Over 5 years experience of air forwarding or related industry. 3-5 years management experience in a service related role, preferably in the air forwarding industry. Competencies: Customer Orientation Decision Making Market Focus Negotiation Planning & Organizing Results Orientation Building and leading team Developing people Teamwork Influencing

Our offer

Essential Function: Reduce airfreight costs through proper space control, proper equalization and consolidation. Improve airfreight services through a better coordination with carriers and agents

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